Address
Form of work
SalaryThe Virtual Host role is an exciting opportunity for a dedicated individual to provide exceptional customer service in the professional services industry.
Client Details
Our client is a large-scale enterprise operating in the professional services industry. It boasts a solid reputation for providing high-quality service to its customers and employs over 5,000 individuals across various locations.
Description
- Using Teams and Zoom
- Turning the microphone on and off
- Turning the camera on and off
- Going into a break out room
- Coming back out of the break out room
- Entering notes
- Sharing a screen
- Troubleshooting any sound issues
- Using the raise hand to ask a question
- To clarify, you are not running the training course, your role is to support the trainer
Profile
A successful Virtual Host should have:
- A solid understand of how to use Teams, Zoom and Webex
- Experience in customer service, particularly in a virtual setting
- Proficiency in managing online platforms
- Excellent communication skills and a friendly demeanour
- Strong problem-solving abilities and attention to detail
- Ability to work well in a team and independently
Job Offer
- Full remote
- Opportunity to work with a leading company in the professional services industry
- Temporary role with potential for long-term, part time employment
