Visitor Services Assistant

Job Title: Visitor Services Assistant

Location: Southampton

Contract Type: Bank

Salary: £11.98 per hour

About the Role

Hampshire County Council require a Visitor Services Assistant - Events, Learning & Engagement to join them at Manor Farm, Bursledon. Manor Farm is steeped in history, the origins of which date ack to medieval times. This historic farmyard keeps the feel of a traditional Hampshire farmstead and offers as valuable insight into times gone by.

What is the day-to-day of the role:

• To enhance the Manor Farm experience through inspirational and informative visitor engagement. Interpreting & demonstrating the history of the farmhouse, cottage, and wider farm to visitors.
• To support the planning, preparation and delivery of a full events and activity programme throughout the year, with high levels of interaction and enjoyment for our targeted family audience.
• To support and deliver the Manor Farm education programme, delivering engaging & educational sessions to visiting schools.
• To support and deliver pre-booked activities and clubs.
• To ensure the daily presentation of the farmhouse, cottage and associated buildings is delivered to the highest standard.

Required Skills and Qualifications

• Outgoing friendly personality, with a positive attitude
• Experience of teaching or public speaking
• Happy to wear period & seasonal costumes when required
• Interest in history & an enthusiasm to learn
• Maths & English to GCSE or equivalent
• Knowledge of basic IT Windows software
• Ability to move around the historic location including using stairs which are narrow and relatively steep
• Ability to cover a flexible work pattern including some weekend & bank holiday working. Available to work during school holidays. Working hours 9am to 5.30. -
• First aid trained or happy to receive training
• Experience delivering education activities or a desire to learn.

Working Conditions:

The following section provides an outline of the working conditions that may be encountered in this role:

• Flexible working pattern including weekends, bank holidays, school holidays and occasional evenings.
• Historic work location including using stairs which are narrow and relatively steep
• Display Screen Equipment User
• Work Environment includes: Sun exposure, Lone working, Outdoor work, working with animals.
• Costume, uniform and Personal Protective Equipment will be supplied
• Driving to include: All-Terrain Vehicle (ATV), Hampshire County Council badged vehicle, use of own vehicle for work purposes
• COSHH (Control of Substances Hazardous to Health), Biological Hazards to include: Animals / birds / reptiles, Vermin control, *Aflatoxins, Moulds / Fungi such as mouldy vegetable matter / bird handling, Human blood or human bodily fluid such as First Aid, Soil, Waste (Environmental Contact)

* As part of the pre-employment checks that are undertaken for this role, you will be asked to complete a Pre-Appointment Medical Questionnaire. The questionnaire is confidential and is screened by our Occupational Health Department. Under our duty of care to you.

Vetting Requirements:

This post is subject to a criminal records check.

Benefits

• Excellent training and ongoing professional development, holiday pay plus pension

About UsConnect2Hampshire is a managed service agency owned by Hampshire County Council providing temporary, contract and interim opportunities into the Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders.

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Connect2Hampshire, part of Hampshire & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.