Visitor Services Assistant - Collections Care

TO APPLY FOR THIS ROLE, PLEASE GO TO: https://www.nts.org.uk/volunteering-jobs/job-search

As directed by the Visitor Services Manager to carry out a wide range of Collections Care duties including:

• In line with current NTS best practice, clean and care for the collection of furniture, books, artworks, glass, ceramics, metals, textiles, other objects and historic interiors.
• Ensure all public areas are kept clean and tidy.
• Work with your line manager to allow visitors to interact directly with the objects on display whilst ensuring that their condition is monitored and maintained.
• Keep up to date and accurate conservation records.
• Help to ensure the NTS Integrated Pest Management regime is in place and monitored.
• Help to ensure Emergency Plans and related equipment is up to date
• Work with conservation volunteers and take an active role in staff and volunteer training in liaison with your line manager.
• Work with other staff to plan and deliver ‘conservation in action’ programmes and other public engagement activities and, where relevant, contribute content to social media.
• Ensure Collections Care, cleaning and conservation materials are available, properly maintained and stored.
• Deliver excellent customer care (internal and external) to foster a friendly and inviting atmosphere for visitors, staff and volunteers.
• Support the Trust’s obligations to minimise impact on the environment, through e.g. efficient use of water/heat/light, recycling and the disposal of waste, considered use of transport
• To actively feedback visitor comments to develop and improve conservation and visitor experience.
• To assist with the set-up, stewarding and break-down of events in relation to collections.
• To ensure the site meets with Health and Safety legislation in liaison with your line manager.
• To use personal protection equipment as provided and directed by your line manager
• To maintain excellent standards of site and personal presentation at all times, working with other Property staff, the Regional Team and contractors.

Job Types: Part-time, Permanent

Pay: £24,960.00 per year

Expected hours: 20 per week

Benefits:

• Company pension
• Employee discount

Work Location: In person

Application deadline: 14/07/2024