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SalaryBletchley Park is a vibrant heritage attraction, open daily to visitors, revealing the secrets and telling fascinating stories of the secret British World War Two codebreaking operations. The mission of the Bletchley Park Trust is to attract, engage and educate people from all over the world in order to inspire them with Bletchley Park’s crucial role in World War Two.
We are looking for two Visitor Service Supervisors to join our Retail and Admissions team.
Reporting to the Visitor Services and Retail Manager you will lead, monitor, support and motivate the Visitor Services Team in providing the highest possible visitor service experience for visitors to Bletchley Park.
You will have demonstratable experience of leading and motivating others and be comfortable assisting with day-to-day operations when required. You will be reliable, confident, be able to self-motivate and work under your own initiative; and have the ability to deal with queries and complaints calmly and efficiently.
This role is predominately working across (and moving between) our front-of-house areas to engage (face to face) with our visitors and support our Visitor Services Assistants.
This is for a full-time position, working 10 days out of 14 on a rolling 2-week basis, including alternate weekends and leave cover as needed, and a part-time position, working either Friday, Saturday and Sunday or Thursday, Friday, Saturday and Sunday.
Normal hours of work will be 9.00 – 17.00 / 9.45 – 17.45 on a rolling basis. Overtime may be required to cover the needs of the business.
In return, you will receive a salary of £22,500 (FTE) per annum, rising to circa £23,000 (FTE) per annum after successful probationary period, depending on experience.
Benefits include 33 days annual leave pro-rata (including statutory holidays), complementary entry pass allowance per year, a day’s birthday leave (after 12 months service), a company pension scheme, death-in-service, and healthcare cash plan.
At Bletchley Park Trust we take your privacy seriously. So that you can fully understand the way we use your data, please refer to our Privacy Policy for Recruitment, which can be found on our website, www.bletchleypark.org.uk/privacy-policy/privacy-policy-for-recruitment
If this sounds like the Visitor Service Supervisor role for you and you would like to join the team at Bletchley Park, please send your CV with a covering letter setting out which vacancy you would like to apply for and why you are suitable for this role to recruitment@bletchleypark.org.uk.
Closing date for applications is Wednesday 24 January 2024
Strictly no agencies.
