What’s the Job? The Visitor Services Supervisor is a key member of the Operational Services team in the delivery of our Water Adventure Play Park attraction located on Weston seafront. You will be working alongside a small team of contracted staff, casual workers and volunteers to ensure the successful delivery of the food and beverage offer, play provision and keeping the site clean and safe for our guests. As well as delivering exceptional customer service, you will also be working alongside our Information Services team who have a satellite information centre based at the Water Adventure Play Park.
What You’ll Bring You will have a passion for delivering exceptional customer service and visitor engagement. You’ll have a good working knowledge of health and safety legislation within a customer facing business. Passion and pride for the quality of food and drink, the visitor experience, your team and your kitchen standards.
What We Expect Ability deal calmly, confidently and positively with people of all backgrounds. You’ll have experience working in a fast paced, customer focused work environment. You will have experience of supervising a team within the customer service industry. Flexibility and adaptability to changing business needs. Excellent communication skills both written and verbal. Compliance with the Town Council’s policies and procedures. Experience of stock management and ordering. Willing to undertake an enhanced DBS check
Job Type: Part-time
Salary: £24,294.00-£25,979.00 per year
Expected hours: 30 per week
Schedule:
- Every weekend
- Monday to Friday
Work Location: In person