Volunteer Charity Shop Assistant

At Age UK Kent Rivers, qualifications and experience aren't the only things we look for in applicants. We value compassion, empathy for older people, and dedication to our charity's core values. We offer training, cover DBS checks, and provide good rates of pay, expenses, and mileage (subject to role). Additionally, we offer access to a new staff benefits scheme, rewarding those who go above and beyond. If you're interested in joining a dynamic team making positive changes to the lives of older people, contact us about our current vacancies.

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We are seeking Volunteers to support in our Age UK Kent Rivers Charity Shop, in the heart of Gillingham. You will be assisting in promoting our profile and range of services while raising vital funds to help support older people in our local communities.

Job Type: Volunteer, Flexible - weekday hours will be offered to suit your availability

Location: Chatham or Gillingham

Your duties:

• Assisting customers with their purchases
• Helping to sort and prepare stock for sale
• Planning displays that highlights goods
• Keeping displays and sales areas tidy
• Taking payments and handling cash transactions
• Moving and bagging bags of donated items and stock
• You may be asked to take part in a rota to help with manning the shop floor

This is not an exhaustive list of the duties that this role may entail. However, any further tasks requested of you will be regarded as reasonable.

Benefits:

• Gaining customer services experience
• Improving self-confidence and updating skills
• Building rapport with regular customers
• Gaining a sense of community and companionship

Support we provide:

• Policies and guidance to support your role
• Access to online training
• Regular contact with the Volunteer Co-Ordinator
• Quarterly volunteer Networking Meetings
• Paid travel expense

Upon being successfully shortlisted, you will be required to follow the next steps:

• Complete an application form
• Provide us with 2 references
• Complete a DBS check (submitted and paid for by Age UK Kent Rivers) - this process is exempt from the Rehabilitation of Offenders Act 1974

This application process can take several week, depending on how quickly the documents and references are returned, and the stages of which the DBS is processed. We aim to process your application as soon as possible to help reduce any delays.

We reserve the right to close this advertisement early if we receive a high volume of suitable CV’s/applications.

Job Type: Volunteer

Schedule:

• Day shift
• No weekends

Ability to commute/relocate:

• Gillingham, ME7 1HD: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Are you aware that this role is unpaid?
• Are you willing to undergo a company-paid DBS check?
• What appeals to you about volunteer work?

Experience:

• Customer service: 1 year (preferred)

Work Location: In person