Volunteer & Community Fundraising Assistant | The Royal Marsden NHS Foundation Trust

We are a very ambitious organisation which has gone through transformational growth over the past five years. Alongside funding an existing programme of world-leading research, treatment and care, the Charity has recently completed its largest capital appeal to date, successfully raising £70 million to build the Oak Cancer Centre at the hospital’s Sutton site.
The Community Fundraising team stewards some our most dedicated supporters and volunteers. As Volunteer and Community Fundraising Assistant you will focus on supporting Charity activity through our volunteer programme and being the first point of contact for supporter enquiries. You will also provide administrative support across the Community Fundraising team.
As Volunteer and Community Fundraising Assistant you will focus on supporting Charity activity through our volunteer programme and being the first point of contact for supporter enquiries. You will also provide administrative support across the Community Fundraising team.
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
For further information on this role, please see the attached detailed Job Description and Person Specification.
• Act as the first point of contact, both on the telephone and in person, to supporters contacting the fundraising office, dealing with bereaved and distressed people in a professional manner.
• Work with the Volunteer Services team and the Volunteer and Community Fundraising Executive to identify and recruit volunteers.
• Handle volunteer enquiries, including processing applications, carrying out volunteer interviews and inductions.
• Undertake day to day volunteer administration, including volunteer rotas and logging volunteer hours.
• Support the Charity volunteer stewardship programme, co-ordinating with the Volunteer and Community Fundraising Executive to ensure Charity volunteers are well managed and engaged.
This advert closes on Sunday 4 Feb 2024

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