Volunteer Coordinator

The Prince of Wales Hospice provides specialist palliative care for adults with a terminal diagnosis, and those around them. The hospice offers a 14-bedroom ward for patients who need round the clock care as well as a Wellbeing service – in total The Prince of Wales Hospice cares for over 300 people a year! Despite costing £12,000 a day to run the hospice and £4m a year, all of the services are entirely free of charge to patients and their families.

“The whole experience here at the Hospice is just amazing. We have to get this across to people. And that it is not just about end of life and they want to help you improve.” (patient)

The Role

Volunteers support the delivery of the services at The Prince of Wales Hospice, their charity retail shops and fundraising activities. The Volunteer Officer role is an exciting new position, working with approximately 250 volunteers and coordinating volunteer activities. You will play an integral role in designing, delivering and effectively implementing volunteer management processes including promotion, recruitment, induction, training, ongoing support and management of volunteers.

Duties include:

• Actively promoting volunteering opportunities ensuring information is accurate
• Working closely with managers to drive and support volunteer recruitment
•  Supervising reception volunteers to deliver a high quality, professional and safe reception service in the Hospice.

The Person

We are looking for a personable and approachable individual, wanting a unique and worthwhile role in volunteer management. As you will be developing new processes and policies, proven experience of working with volunteers is highly desirable. You should be flexible and organised with an ability to work with different teams as well as on your own initiative. With the ability to thrive in a busy environment, you should be able to deal with conflicting priorities and deadlines and should have the skills and confidence to speak with and lead small groups.

Why Prince of Wales Hospice?

The Prince of Wales Hospice pride themselves on staff development and their compassionate, collaborative culture, which creates a positive working environment. The charities strong values contribute to the huge difference they make in the local community.

In their last staff survey the result showed:

• Over 97% of employees were satisfied with their job.
• Over 95% of employees enjoy working with the people in the organisation.
• ​Everyone felt proud to work for the Hospice.
• Everyone enjoys the work they do in the Hospice.

This role is permanent, 30 hours per week and is based in the Hospice in Pontefract. The role will involve travelling to meet with volunteers across the local area therefore you will need a driving license and have access to your own vehicle.

Please note the salary advertised is pro rata for 30 hours per week.

If this sounds like the type of role and charity that could suit the next phase of your career, then do get in touch. To register your interest please apply here, or for more information contact Charlie or Leanne at Charity Horizons.

Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this. Also, please let us know if you require any adaptations for your initial engagement with us.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity, and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition, and pregnancy.