Volunteer Coordinator

Your role will include the recruitment, selection, ongoing support and supervision of volunteers.

You will also work with all the teams within the Hospice to develop new volunteering opportunities that will directly or indirectly help our patients and their loved ones. V

olunteers are exceptionally important to Rotherham Hospice, put simply we could not provide our essential services without their dedication and commitment. As we look to develop and grow our services further, we would like to offer more volunteering opportunities than ever before.

If you are an excellent communicator with impeccable organisational and interpersonal skills with volunteer management experience, you may be who we are looking for!

Key Responsibilities:

• Assess organisational needs to determine number and range of volunteers needed for particular departments, services or projects.
• Day to day management of volunteers for example drawing up rotas, processing expenses etc.
• Consult with colleagues to create descriptions for all volunteer positions.
• Manage the volunteer recruitment process by advertising for available volunteer positions, interviewing candidates, and matching them with appropriate roles.
• Prepare and deliver an induction programme for new volunteers, including training, handbooks and materials
• Working with the Training & Development Manager, develop and deliver ongoing training for volunteers.
• Create and distribute information regarding volunteer policies and procedures.
• Develop meaningful relationships with volunteers to aid retention and promote Hospice advocacy.
• Meet with volunteers to assess their progress and satisfaction, provide ongoing support and conduct performance evaluations or skills audits.
• Cultivate a positive and supportive atmosphere by recognising volunteer efforts and assisting volunteers with their own endeavours.
• Maintain a database of volunteers and projects.
• Present updates and metrics to colleagues and senior management in writing.
• Co-ordinate and manage a volunteer communications plan for the year to include communications, engagement opportunities and events.
• Promote the organisation, its volunteer efforts, and its accomplishments internally and externally.
• Establish and manage links with key Agencies in the field of volunteering e.g. Volunteer Now, local Volunteer Centres and Voluntary Action Rotherham.
• Contribute to articles, news stories and content to help raise awareness of volunteering opportunities and impact that volunteers make to the charity’s work

For further information, please look at the Job Description/ Person Specification attached.