Volunteer Remote Telephone Befriender

Job description

This is an exciting new service and we expect the following to form the main part of the telephone befriending role:

To telephone Befriendee’s for around 10 -30 minutes once per week over a 3 month period.
Provide a telephone conversation, a listening ear and chat about interests and hobbies, helping to alleviate loneliness and feelings of isolation.
To provide companionship and human interaction at a time when this may be limited.
To provide updates to the Telephone Befriending Support Team.
To report back if there are any issues or concerns that need dealing with by the Telephone Befriending Support Team

It is important to note telephone befriending is not counselling or therapy

Key Details about role:

This is a non paid volunteering position
A DBS will be required & applied for by us with no cost to you. (FREE)
Two references will be needed
Befriending calls can be made at your convenient between 9:30-4:30 Monday to Friday
We have a suite of online training modules, key documents and processes that will guide your induction and work as a Volunteer Telephone Befriender.

Other Benefits:

Above all you will be making a positive difference in your befriendee’s life.
As a volunteer Telephone Befriender you will learn how to support others, make friends, become more confident, and practice communication skills.
You will gain new and transferable skills. We offer support for you to increase your own job-readiness and personal development, by offering training opportunities, volunteering experience and detailed references will be provided.

Job Type: Volunteer

Benefits:

Application question(s):

Are you a good Listener ?
Have a caring nature and are able to empathise with others ?
Have access to a mobile phone and a quiet space to make calls ?
Are you able to communicate well with other people and happy to do this over the phone?
Are you able to organise your own diary and plan when best to make calls ?

Work Location: Remote

Reference ID: TT2024