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SalaryWe are looking for an enthusiastic individual to work in the Equalities Team within Citizens Advice Staffordshire North & Stoke on Trent.
We are recruiting a Volunteer Support and Development Worker (VSDW) to join our Welcome Advice Team.
Welcome Advice provides advice to vulnerable migrants in North Staffordshire. The VSDW will engage, recruit, train, coach, and support members of local migrant communities so that their lived experience informs the development of Welcome Advice and other local services and organisations. We would especially welcome applications from individuals who, themselves, have lived experience of the immigration and/or asylum system.
The Volunteer Support and Development Worker will be a member of both our Immigration and Refugee and Asylum Teams, working closely with both teams.
Candidates must:
- Have strong communication skills.
- Be able to manage deadlines.
- Have experience of working with the public.
- Work well within a team.
- Have a good level of IT skills (Microsoft 365)
- Be able to follow our policies and procedures.
- Be able to observe confidentiality.
- Be able to understand the importance of Equality and Diversity in their work.
We offer a supportive culture within a charity setting committed to social justice. Because our people always go the extra mile to help our clients, we reward them with an attractive remuneration package with excellent terms and conditions of employment.
We also offer:
- Workplace Pension
- Cycle to Work Scheme
- Health Plan with integrated Employee Assistance Programme
- Annual Leave: 33 days p.a. (full time) (including public holidays), which runs January to December
We value diversity, promote equality and challenge discrimination. We encourage and welcome applications from people of all backgrounds.
To Apply: please forward a completed application form showing how you meet the essential criteria on the Person Specification, to linda.proud@casns.org.uk.
