Volunteering Programmes Manager

Just Like Us is the LGBT+ young people’s charity and works with thousands of schools and young people across the UK through its programmes. The Ambassador programme is a key part of our work at Just Like Us. This role will be key in ensuring that we have a growing community of LGBT+ young people aged 18-25 who volunteer with Just Like Us. We support them to:

• Use their voice: by delivering school talks, writing for the press and speaking on panels
• Develop their skills: through workshops and mentoring
• Join a community: volunteer with hundred of other LGBT+ young people 

This role is critical to the delivery of this mission and will support the Head of Volunteering Programmes to meet the needs of our community of LGBT+ young people aged 18-25 and the schools that we work with.

Please see the application pack for more details and how to apply.

This role will provide the successful candidate with a strong foundation for a career in the voluntary sector. We are looking for someone who is eager to learn, with strong organisational and administrative skills, and good communication skills to join a friendly, driven Programmes Team.

Job description

Strategic leadership:

• Lead strategic short, medium and long term project planning across programmes
• Line manage direct reports, where applicable, to achieve their objectives, supporting their wellbeing and professional development
• Track and report on key programme performance goals
• Analyse internal and external data to identify trends,  challenges and opportunities
• Meet and exceed performance goals and objectives
• Build and maintain relationships with schools, partners, and community stakeholders in the sector
• Employ a solution-focused approach and engage with professional development opportunities as they arise
• Support the Senior Leadership Team to shape the strategy of Just Like Us
• Work-cross team to support the Head of Education with School Diversity Week and Pride Group programmes as required

Programme delivery:

• Lead and manage the Ambassador and School Talk programmes, using project and programme management principles to deliver projects and programmes to time, to budget and at quality
• Develop our marketing and communication initiatives, coordinating emails and promotional opportunities to expand our reach
• Coordinate the recruitment of volunteers, the delivery of volunteer training and their engagement with volunteer opportunities
• Lead on the development and delivery of Ambassador training and resources
• Coordinate the delivery of the school talk programme including organising and managing volunteers, supporting schools and assisting with the bookings process
• Ensure volunteers to have a fulfilling and engaging experience when volunteering with Just Like Us, ensuring they feel recognised and understand the impact of their contribution
• Ensure programme effectiveness and impact by managing the monitoring and evaluation process, compiling annual reports and gathering case studies
• Represent the charity at conferences and events 
• Streamline internal workflows and procedures to enhance efficiency and effectiveness
• Escalate any issues, monitoring risks and ensuring compliance with relevant regulations

Cross-team working:

• Collaborate with colleagues in our Communications, Development and Education to deliver our charitable purpose
• Diversity, Equity, and Inclusion (DEI) Initiatives: Champion diversity, equity, and inclusion initiatives within the charity, promoting a culture that embraces and celebrates individual differences.
• Alongside the senior leadership team, support the development and implementation of DEI strategies to ensure the organisation's programmes and workplace practices are inclusive and reflect the diverse communities it serves.

Safeguarding is a collective responsibility and all employees, volunteers, and stakeholders are expected to actively contribute to creating a safe and supportive environment for children, young people, staff, adults at risk and programme participants.

The listed role responsibilities are not exhaustive and employees may be required to take on additional tasks related to other organisational needs as and when necessary.

Applicants must have the right to live and work in the UK.

Please see the application pack for more details and how to apply.