Waiting List Admin Support

Retrieve case notes daily for Waiting list to Theatres ready for patients to have their surgery. Collect and sort incoming mail for the Scheduled Care Division Manage telephone enquiries as and when required in an efficient, tactful, and diplomatic manner, ensuring that any messages/information are passed on swiftly. Locate and track case notes using the hospitals HISS computer system as and when required. Retrieve case notes from the hospitals storage area and other areas within the hospital. Distribute case notes accordingly. File patient investigations and correspondence. Ensure that medical staff are made aware of results from requested investigations. Inputting any data entry in a timely manner. Work flexibly when other Admin Support colleagues are absent to uphold continuity of the Scheduled care service and to provide full cover during periods of annual/sick leave providing the full range of duties as carried out by the Division. To undertake other duties as and when required, as directed by the Directorate Support Managers/Assistant Directorate Managers to aid the smooth running of the department. Undertake duties in accordance with Trust policy and standard procedures in areas such as handing of case notes and appointment systems. Observe the requirements of the: Health & Safety at Work Act Data Protection Act