Waiting List Co-ordinator

Job Title: Waiting List Coordinator

Location: Nottingham University Hospitals NHS Trust

Hours: 37.5 Monday to Friday 9am-5pm or 8am – 4pm

Trust Location: City Campus, Hucknall Road, Nottingham, NG5 1PB

What you’ll be responsible for:

• Responsible for adding/removing patients to the NUH Waiting List and co-ordinating/booking admission to hospital, using hospital IT systems, e.g. Medway and Bluespier.

• Act as the first point of contact within the Trust for patients who have enquiries regarding admission details and Waiting List queries, in person, telephone, and email.

• Be responsible for the management and accurate validation of consultant Waiting Lists in line with 18-week RTT targets, maintaining accurate records to ensure all admissions for elective procedures are outcome and completed on Medway PAS, in line with Trust Access Policy.

• Be responsible for identifying potential breaches against Trust Waiting List targets and taking timely and appropriate action to avoid the breach, including 28 day for cancelled ops.

• Ensure any patients who have not responded to letters, or do not attend pre-operative assessment clinics are contacted in line with the Trust Patient Access Policy.

• Produce accurate theatre lists for scheduling meetings and address follow-up actions as

required.

You’ll learn the following whilst working at the trust:

1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You’ll have the following skills/experience:

· Microsoft Office package knowledge e.g., Outlook, Word, Excel

· Communications skills- both verbal and written

· Excellent telephone manner

· Ability to meet deadlines and manage workload

· Previous administrative experience

This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience.

As a member of NHS Professionals, you have fantastic benefits:

· Competitive pay rates- work this week, get paid next week

· Essential support when you need it- 24/7 365 days- call us anytime

· Multi locational- work across neighbouring Trusts

· Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone

· Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements

· Training and development opportunities- Keep up with the essentials and more

· Build holiday allowance for every shift you work- your work life balance is important to us

· Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

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Job Types: Full-time, Temporary contract

Pay: £12.86 per hour

Expected hours: 37.5 per week

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Reference ID: 73245