Job description
As a part of The Morning Star front of house team, you’ll demonstrate a keen interest in delivering an extraordinary level of customer service and sharing a great experience with our customers. Your communication skills will be first class and you'll enjoy interacting with customers and work well within a team environment. As part of this role they will support the serving team in the day to day running of all aspects of a busy Belfast city centre bar and restaurant. This role may include working on your own in quieter situations..
Request
Basic math skills for cash handling and calculating prices and change.Passion for hospitality and providing great service to our guests.Ability to interact with all guests and ability to have fun and engage with customers.Time Management for processing orders efficiently. Communication and social skills for working within a team.Customer Service Skills, interacting, upselling and providing great service.Organisational Skills, seating plan layouts for the day and ensuring that all customers are looked after within the desired time frame requires our team to be on the top of their game with organisation.Active listening and writing skills are important as they are used daily taking orders from customers at their table. Writing skills are essential as they ensure that information is passed on correctly to the bar and kitchen teams.Conflict resolution, our team are trained to be able to deal with difficult customers and situations. , Strong hospitality skills to provide exceptional customer service.Ability to multitask in a fast-paced environment. Excellent communication and interpersonal skills. Basic use of till operation and cash handling. Good people skills.Good team player.Fast learner.