Recruiting motivating managing and retaining a team of volunteers across the Trust to deliver the services required Ensure that appropriate volunteer support is available to meet the needs of patients on the wards Ensure that staff are aware and feel confident in utilising the skills of volunteers to support patients on their ward ensuring good communication with nursing staff to ensure any risks are identified Ensure that volunteers receive appropriate training in all aspects of their role Ensure that volunteers involvement in patient support and information relating to that patient is clearly documented and made available to relevant members of the multidisciplinary team Ensure that support and interaction is provided in a culturally sensitive manner Ensure that allocated equipment and materials are correctly stored, maintained and cleaned in line with infection prevention and health and safety procedures Ensure that supervision process is used to reflect and review practice. Ensure that duties are not undertaken if they are not appropriate for the volunteer