Warehouse Equipment Co-Ordinator - Aberdeen

REED Industrial are the brand-new specialist industrial recruitment arm of the UK's largest recruitment agency! Our client has a network of more than 1,000 laboratories and offices and over 44,000 people in more than 100 countries. They deliver innovative and bespoke Assurance, Testing, Inspection and Certification solutions for our customers’ operations and supply chains.
The role
The Equipment Co-ordinator is responsible for working with the Equipment and Cylinders Co-Ordinator, Field Projects Co-ordinator(s) and Workshop team to fulfil the provision of equipment, cylinders and related consumables to meet client needs.
Key accountabilities
• Administering rental stock fleet to optimise usage in accordance with both approved method and client requirements.
• Ensuring incoming work is handled appropriately and registered accurately into company databases, maintaining maintenance schedules, client repairs and calibrations.
• Ensuring all incoming rental equipment are within mandatory certification and maintaining all records.
• Ensuring only necessary paperwork is generated for each job, ensuring pre-approval obtained from clients for third party work carried out and being billed for, liaising with the procurement and billing teams to ensure POs are managed.
• Deliver high standards of customer relations and service, seeking continuous improvement in a drive for excellence and be a positive company representative to customers.
• Understanding of the forecasting of commercial income against budget targets
• First line preparation of quotes and supporting other service lines in terms of issuing integrated quotes where there are multiple elements to the quote across other offerings.
• Identification of opportunities and ability to “upsell”.
• Ensure that all protocols from client request to billing is integrated within the upgraded LIMS System.
• Supporting development and maintenance of client report.
Skills & experience
• HND or degree or equivalent work experience in relevant subject area (Preferred)
• Maths, English and a Science related subject and National 5 or equivalent level
• Strong organisational and time management skills
• Proven ability to interact with clients and colleagues at all levels in a professional manner at all times.
• Excellent verbal and written communication
• Willing to be “hands on” working at all levels
• Good time management and an ability to work under pressure and to strict deadlines
• IT literate to include good level of skills in MS Office software and database use