Warehouse Team Leader

We're Bensons for Beds! We put Sleep Wellness at the heart of everything we do. With 100 years of experience in sourcing and manufacturing the best quality beds, frames and mattresses, at Bensons we understand how to design the perfect, tailored sleep experience. We have 170+ locations and employ c 1800 colleagues. Under new ownership of Alteri Investors we have an ambitious 3 year plan to grow the business further and achieve our mission of being the market leading bed retailer with a strong omnichannel presence.

The Role

We are currently recruiting a full time permanent Warehouse Team Leader to provide full support to the Supervisor in the day to day operations of the warehouse, this includes the control and motivation of staff, the supervision of the flow of goods in & goods out and management of stock with use of WMS ensuring compliance is met with our legal and procedural company requirements. You will also be required to contribute to optimising our delivery operation so that we achieve a world class standard of customer service.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Responsible and accountable for daily warehousing operations
• Organisation of the team in line with work requirements
• Preparation of the WMS to receive, dispatch, return or count product
• Monitoring of shift progress against the plan
• Review and report on shift performance on a weekly basis, identifying successes and areas for improvement
• Effectively plan and manage staff rotas alongside the Warehouse Super visor
• To ensure high standards are met in line with Group Health and Safety policies and procedures by use of the daily checklist
• To deputise for the Supervisor in his absence
• Lead by example and set the expectations for your team
• Coaching and identifying training needs and in-role development
• To manage staff to ensure compliance with all company procedures
• Conduct regular review meetings with your team
• Engage your team to maintain a high level of productivity
• Create an environment that encourages a sense of pride in terms of organisation, cleanliness and care of our products

Qualifications & Experience

• Previous experience of working within a logistics environment and using WMS systems
• Previous experience within a Team Leader role
• Demonstrate experience delivering great customer service

Essential Knowledge / Skills

• Ability to set an example and lead by displaying skills of inspiration, delegation, motivation, self-awareness and emotional intelligence
• Strong people management skills
• Clear, confident written and verbal communicator

Desirable Knowledge & Skills

• Have the ability to understand written and numerical information
• Understanding of Warehouse Management Systems
• PPT trained
• PC Literate

Essential Personal Qualities / Behaviours

• Passionate about product
• Able to deliver great results
• Ability to work to flexibly in order to meet strict deadlines
• Ability to deliver against demanding KPI's in a service led environment
• Excellent communication, organisational and relationship building skills

In return for your contribution to the team's performance, we offer a competitive base salary GBP25,022pa plusall these extra benefits:

• Employee discount scheme for Bensons products
• Medicash - cashback options for Health and wellbeing services (dental, optical, virtual GP, other healthcare services and more)
• Unum Income Protection - for peace of mind if you're off work long term due to illness
• Pension scheme - provided by Legal & General
• Discounted Gym membership
• Cycle to Work scheme
• Annual leave buy & sell scheme - you can top up your holiday entitlement or sell unused days to suit you
• Enhanced maternity and adoption leave
• Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics)
• Learning and development programmes to gain new knowledge and skills
• Career progression - access to internal opportunities to build your career within Bensons for Beds
• Long service awards and 'Love to Shop' voucher rewards to spend as you like

( qualifying periods apply)

If you love working with a great team, engaging with a variety of challenges, growing your skills and developing new ones then click now to apply to join us!

There is a brief online application process to complete, to tell us about yourself, answer some questions and confirm your eligibility. We'll reply to you asap!