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Form of workWe are recruiting for a Warranty Administrator to process all our agricultural warranty claims across the group. We are looking for someone who is organised, focused, self-driven and has excellent administration abilities.
Working as part of a team with existing Warranty staff and Workshop Managers from each depot will require good communication, and time management skills.
This role will include the following:
• Claim submissions to the manufacturer
• Process credits from manufacturer
• Manage warranty registrations
• Follow up warranty issues
• Maintain strong working relationships with colleagues and manufacturers
• Manage parts returns for all depots
• Manage product improvement programs
• Carry out depot audits
• Carry out manufacturer’s health checks
The successful applicant should have experience in Dealer Management Systems, Microsoft Office, a strong administration background, able to work to manufacturers and company deadlines and have a good knowledge of agricultural machinery. Previous experience in a similar position, with parts knowledge would be advantageous, however this is not a pre-requisite for the right candidate, as both internal and manufacturer-based training will be provided to ensure you succeed and excel in the position.
The package to the successful applicant will include a competitive salary, company pension scheme, manufacturer training and 30 days holiday per year, including statutory holidays.
