Address
Salary- Location: Swadlincote
- Salary up to £35,000 (Experience - Driven)
- Work Schedule: Monday - Friday 9:00 am - 5:30 pm
- 1 in 4 Saturdays 9:00 am - 1:00 pm
Join our esteemed automotive client, a market leader providing award-winning warranty and insurance products to over a million vehicle owners. We're seeking a Technical Claims Team Manager to be part of our expanding, friendly team.
Why This Opportunity Shines:
Make a Real Impact: Thrive in a dynamic role where you'll shape our business and set the industry standard.
As a Warranty Manager, you will:
- Oversee day-to-day operations, productivity, SLAs, and claims spending.
- Monitor team productivity
- Resolve claims within defined limits across multiple platforms.
- Act as the primary contact for queries from the UK team
- Conduct performance reviews for team members.
- Implement new training processes
- Conduct weekly audits, and provide feedback to Claims Analysis and People.
- Address complaints related to claims following the company's complaints process.
- Increasing holiday entitlement based on years of service
- Enhanced sick pay increasing with service
- Pensions contribution at 4% each
- Life Assurance coverage at 4 times salary
- Holiday trading scheme
- Salary sacrifice cycle to work scheme
- Discount platform offering access to discounts and cashback at over 900 retailers
- Discounted health cash plan available
- Employee Assistance Programe access
- SmartTech program: borrow up to £1000 for purchases at Currys PC World
- Previous workshop or team management experience
- Background as a Master Technician, Workshop Controller, Warranty Manager, or Assistant Service Manager
- Excellent IT knowledge
- Experience within the insurance/call center industry is desirable
We are the UK's leading Automotive Recruitment Consultancy, if you are looking to refresh your Automotive Career please contact us, we have many Motor Trade Jobs available across the whole of the UK.
