Address
Form of work
SalaryAn excellent Part-time Night Porter is required for a luxury residential building in St John's Wood, London NW8.
Shift Pattern:
Friday (9pm-6am) & Saturday (6pm-6am)
Salary -up to £16,412 per annum depending on experience
The Role:
The Porter will be the first point of contact for residents and guests arriving at the residences. They will be responsible for the delivery of the highest levels of customer service to all residents and their guests, it will be their duty to create memorable experiences for the residents. They will need to have a strong passion for delivering great service in a professional manner and be able to work well under pressure.
They will greet residents and their guests upon arrival, manage all calls and emails to the desk and manage all residential deliveries. They will assist with ad-hoc resident requests such as transportation bookings, restaurant bookings, theatre bookings and dry-cleaning requests.
Requirements:
* Minimum 2 years hospitality experience within a similar front of house role
* Must have excellent communication skills and customer service skills, with an understanding of H&S and security operations
* Service driven, understand the importance of going the 'extra mile'
