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SalaryWeekend ReceptionistSeasonalSurreyCompetitiveThis role is Sat-Sun 7am-3pm & Sat-Sun 3pm-11pm on a rotating weekly schedule but some flexibility during our busy season is key with regards to hours and days worked. Dedicated to providing a 6-star quality private concierge service to our exclusive clients. UKME ensures that the properties we maintain are presented to the highest standard possible. This is an exciting role for a talented individual who is looking for a new challenge, wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service. We are looking for a Weekend Receptionist to undertake the following duties on a day-to-day basis: Key Responsibilities Receiving and redirecting all incoming calls in a polite, confident and courteous manner. To pass on messages in a timely and efficient way. To pass any incoming post to the correct person. To provide excellent customer service to all visitors and callers. Organisation of courier needs whilst on shift. Ordering and putting away of office supplies. Receiving packages and providing notification to staff of their delivery Receiving and distributing incoming faxes and assisting with outgoing faxes or copying on an "as needed" basis To maintain a clean and organised work place at all times Carry out word processing, filing and computer based administration. To carry out any other reasonable requests as instructed by Management To be aware of and adhere to all of UKME's policies and procedures. To comply with all Health and Safety regulations as governed by the Health and Safety at work Act 1974 (and any amendments). To ensure a professional approach is undertaken in performing duties when interacting with clients, colleagues and external providers, with particular emphasis on maintaining confidentiality. Assist with restaurant booking. Help with party planning and sourcing/buying items for clients when required. Organise cars, drivers and security as requested.
Knowledge/Experience/Skills/Abilities Experience operating a busy switchboard Demonstrated experience in a customer service related role Advanced knowledge of Microsoft office systems (Word, Excel, Access & Powerpoint) Professional and confident telephone manner
Personal Attributes Active problem solver Ability to recognize and adhere to strict confidentiality requirements Organized and methodical approach to work Positive attitude Team player Well-developed communication skills Happy and able to work autonomously Able to work in an environment where there may be young children Flexible and adaptable attitude
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