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SalaryWelfare Benefits Officer (£32,724 per annum, full time, 12 month fixed-term contract)
Job Role
We are looking for someone to join our Communities Team, to provide a high standard of Welfare Benefits advice to individual residents, to enable them to maximise their incomes and provide support to manage debts, budget, access on-line services.
You will manage a caseload of residents referred for Welfare Benefits advice and support, ensuring high standards of support planning and positive outcomes to help to sustain tenancies.
You will refer and support residents to access external services and promote ways for residents to independently manage their tenant and access welfare support. The role requires collaboration with colleagues across the Communities Team and external partnerships including external agencies, DWP, local authorities, housing associations, community-based organisation's and have a general awareness of the services they offer to enhance delivery of support for residents.
You will have proven experience of providing Welfare Benefits advice and support and have excellent communication skills to work with residents, internal services and external agencies.
You will have proven knowledge of issues relating to debt, financial exclusion and Welfare Benefits to deliver outcome focussed tenancy sustainment solutions and person-centred support and advice.
About Us
At West Kent we’re passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. Our vision is to deliver places to live and space to grow for our current and future residents.
Our values guide us to how we do things from delivering on our promises, working with honesty, integrity, and flexibility, showing compassion and self-awareness, as well as a commitment to learning and equally important working hard and having fun.
Benefits
We offer a great package – generous pension and life cover, health cash plan, flexible leave package which includes an additional three days leave for our Christmas closure, paid time off to volunteer and an annual grant to support your wellbeing. Please see our website for more details about our benefits package.
Location Details
The role will be based in our Sevenoaks Office however we offer a flexible approach to hybrid working with full-time employees working in the office around two days a week.
Advert Closing Date: 9am on 26 January 2024
Interviews: week commencing 29 January 2024
