Welfare Coordinator

C4WS Homeless Project (registered charity, no 1189622) which provides support to people experiencing homelessness year-round, through a well-established winter night shelter in Camden, a lunchtime club, Jobs Club, mentoring scheme, hosting scheme and various other activities. We are passionate about helping people rebuild their lives after homelessness and working towards living independently.

What We Do:

Every winter, we work with a number of churches in the London Borough of Camden who offer their venues to us to run a night shelter. We operate from a different venue every night of the week, and run one circuit, accommodating 16 guests.

We provide camp beds and offer a hot evening meal. Our guests leave in the morning after a hot breakfast, ready to attend activities and meetings in our offices in Euston.

Advice and Support

Whilst the shelter operates seasonally, every winter, our team works year round, dedicated to offering advice, advocacy and practical support. This can be accessed by former night shelter guests, and via our weekly drop in, Friday Club. Guests can also access other services provided by C4WS including lunch, laundry and showers.

The Role:

Our small, dedicated team is looking for a Welfare Coordinator, to deliver holistic welfare support to all those who access our services. You will work alongside another member of the team to ensure that guests are supported both during and after their stay in the C4WS night shelter to ensure the stability of their move on.

You will possess a passion for working in the homeless sector, supporting those experiencing homelessness to rebuild their lives and ideally have direct and relevant experience of working with this demographic, or similarly vulnerable and/or disadvantaged groups.

As well as providing Welfare Support, you will also be a presence at the shelter for up to two evenings a week during the shelter season (November – March) including weekends, and you will need to lead a team of volunteers to ensure the safe running of the shelter on those occasions.

C4WS is a small charity, that delivers an outstanding service to those who access our support. It is thanks to a wide network of referral partners, corporate and individual volunteers, plus the support of several religious communities in Camden, who we have worked with over the last 20 years, that we can have such a positive impact on a person’s life. You will become part of that network, and learn more about the sector, as well as being focused on the current landscape of homelessness in the Borough of Camden.

Essential:

• Experience of working with and supporting homeless people, or similarly vulnerable and/or disadvantaged groups.
• Highly organised, the ability to prioritise workload and work efficiently to deadlines.
• Strong interpersonal skills: the ability to listen to and work effectively alongside shelter guests, volunteers, staff, trustees and partner agencies.
• Experience of assessing risks both formally and ongoing, and at putting appropriate measures In place.
• Experience of managing challenging behaviour, incidents and emergencies.
• Good oral and written communication skills.
• The ability to take initiative when appropriate and work unsupervised, including being punctual and reliable.
• Good office-based administrative skills including computer literacy.
• Ability to work flexibly and collaboratively.
• The willingness to undertake any training, as deemed appropriate by C4WS.

Desirable

• Knowledge of welfare benefits process
• Experience of representing an organisation publicly i.e. via the media and at events
• Knowledge of Camden

Salary: £30,000 per annum

Contract: 1 year contract subject to review and extension based on performance

Application deadline: Tuesday 7^th May at 12pm (midday)

Interviews: Week of 13^th May 2024

Please send your CV alongside a covering letter detailing why you are the right candidate for the role.

C4WS is an equal opportunities employer.