Welfare Support Officer

Job title: Welfare Support officer

Pay rate: 15.58 PAYE ( with holiday Accrued )

start date: ASAP

end date: 6 months bu potential to extend

Duties:

• Provide presence on the ground assistance and problem solving.
• Liaise with key partners/stakeholders and OGD's through regular meetings (remote/physical). Manage safeguarding issues, security and media incidents and report as appropriate through correct channels inc. Cases of Interest, intel referral.
• Inform families of where they will be moving to and address any immediate questions or concerns, providing information about life in the UK and what to expect on their arrival to the settled accommodation.
• Undertake operational tasks within transitional accommodation sites as directed in line with strategic plans, objectives, and decision-making

Safeguarding

• Identify any immediate medical or safeguarding concerns and signpost to services and involve and necessary agencies and stakeholders.
• Ensure any counselling or advice work is secured where need is identified
• Registration with mainstream public services
• Work alongside other government departments such as DWP to get families registered with Universal Credit (UC) and other eligible benefits and get a national insurance number (NiNO)
• Issue documents and paperwork as required - BRP cards/ASPEN card
• Access GP/Dental services including private provision if local NHS is unavailable
• Arrange ESOL for adults and educational services for children in short term
• Arrange activities for residents, sport, creative work
• Local community integration through volunteering or activities
• Open a bank account
• Liaise with LA and support people to open a bank account

please call on (phone number removed) or apply

Resourcing Group is acting as an Employment Agency in relation to this vacancy.