Wimbledon Administrator

Wimbledon Administrator x3
Location: Basingstoke - office based
Pay: £13.34
Hours: Shifts between 08:00-18:00
Contract length: varied 2-4 months

Are you ready for an exciting opportunity to be part of the world-renowned Wimbledon experience? We are currently seeking a dedicated and enthusiastic Wimbledon Administrator to join our Road Operations team. As a Wimbledon Administrator, you will play a crucial role in ensuring the smooth operation of the car parking ticketing process and providing excellent customer service.

Responsibilities:

• Administer the car parking ticketing operation with a keen attention to detail.
• Handle car parking bookings via email, telephone, and web inquiries.
• Provide clear and concise information and directions to customers.
• Utilize an online payment system for efficient transaction processing.
• Operate the ticketing system using MS Access database, organise mail shots, and maintain accurate records.
• Support the Wimbledon Supervisor in tasks such as invoice progress tracking, corporate bookings, and email inquiries.
• Liaise with customers in a professional and time-efficient manner.
• Assist with the outdoor staff application process, including photocopying, filing, and occasional telephone contact with event staff.
• Be flexible to work away from home, based at Wimbledon for the 2 weeks of the Championship, weekend work included. (accommodation, transport, and welfare provided).
• Ensure all dealings with staff and their guests are conducted professionally.

Requirements:

• Exceptional brand ambassador with a passion for delivering outstanding customer service.
• Excellent written and verbal communication skills, including a high standard telephone manner.
• Ability to work independently and maintain high standards of work.
• Comfortable working under pressure and meeting deadlines.
• Proficient in Microsoft Office suite, particularly MS Access.
• Demonstrated ability to handle confidential information and adhere to data protection policies.

Additional Information:

• Successful candidates will undergo vetting/accreditation.
• Accommodation, transport, and welfare provided during the 2 weeks at Wimbledon.

If you are ready to be part of a dynamic team and contribute to the success of The Championships at Wimbledon, we invite you to apply for the Wimbledon Administrator position. Join us in creating an exceptional experience for players, spectators, and staff alike!

We look forward to welcoming you to our Wimbledon team!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.