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We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions.
This is what a career at River Island is like. And this is where yours starts.
What We Are Looking For...
The Facilities team look after our Chelsea House office, physical work equipment and spaces, and the workPlace Services available on-site to provide the best possible experience and seamless support to all our Islanders working at Head Office.
The Workplace Services Assistant will be primarily based in the Post Room.
Key Accountabilities:
- Process all incoming deliveries (DHL. UPS, DPD & Fed Ex & others) and then deliver to key drop-off points, across the four floors of the office.
- Collect and process all outgoing mail deliveries.
- Process product received from and dispatched to the DC (transfer).
- Action email and teams’ requests.
- Provide Staff Shop support, including replenishment of product, promotional sales, pop ups and other ad hoc duties as needed to ensure the smooth running of the Staff Shop.
- Assist with ad hoc office events management.
- Order, dispatch and collect DSE items for colleagues who work from home.
- Support other teams’ members, when required, in training of department tasks.
- Collate overseas parcels & update internal records.
- Print Royal Mail & DPD manifests at the end of each day.
- Credit franking machine with funds, as and when necessary.
- Undertake ad-hoc furniture moves
- Set-up meeting spaces inc. configuration of chairs and tables
- Manage ad-hoc requests, from colleagues, and action accordingly.
- Provide H&S support in the form of fire marshalling to ensure visitor & staff safety.
Key experience required:
- Previous experience in either facilities, Post Room or warehouse style role
- Good track record of providing excellent workPlace Services experiences.
Job role competencies:
- Intermediate MS Office including Word and Excel
- Good verbal communication skills
- Clear and confident communicator, professional manner
- Good team player, flexible approach to changing priorities.
- Good interpersonal and collaboration skills
- Excellent attention to detail and accuracy
- Disciplined and conscientious, results oriented.
- Highly organised, good time management and prioritisation skills
- Good team management skills can engage and motivate others.
This role is 75% manual handling and 25% administration.
This Is For You...
- Discount - Generous 50% staff discount so you can treat yourself & a bargain staff shop, all onsite!
- RI Rewards - Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway!
- Island culture - We have a free onsite gym, subsidised restaurant & café & various social events throughout the year. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
- Work that stays at work - Flexible working is a given, on top of payday early finishes and Summer Fridays
- Family Hub - Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment
- Giver Island - Give as you earn scheme, a ‘Giver Island’ day each year and matched funding
- Training on the job - Support with upskilling skills through on the job training and qualifications
- Pension - A contributory private pension scheme
- Holiday - 23 days paid holiday, exclusive of Bank Holidays. With the added option to purchase additional holiday for whatever the need!
We mentioned the discount, right?
Keeping You Safe...
At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. To find out more, please visit www.gov.uk
Every Islander Counts
Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
