Address
Form of work
Salary1 London Bridge
Full-time 37.5 hours per week
Permanent
Reporting to the Workday Systems Delivery Manager , the Workday Functional Analyst will be responsible for supporting the ongoing design, deployment and maintenance within the Workday HCM platform within HCA Healthcare UK . Working with the Senior Workday Functional Analysts to support the delivery of the Workday strategy and roadmap, ensuring the tenant is fully operational, managed and maintained . This role would support a cross section of all live modules within the Workday ecosystem as well as ensuring the service delivery of support tickets is within agreed SLAs.
In conju nction with the Senior Workday Functional Analyst , t his role will provide support to various work stream activities across different functional areas within HCM, working with other functional and technical analysts to control capacity across the Workday support team .
What you'll do:
- Support the design, deployment, and maintenance of one or more functional area of the Workday HCM;
- Deliver the deployment of feature releases and system maintenance, ensuring client requirements are met ;
- Aid in the e valuat ion and feasibility of system modifications and enhancements ;
- Ensure up-to-date documentation of system functions, processes and capabilities.
- Support the business owner master data stewards to ensure data quality is maintained
- Provide day-to-day systems support, including reorganization events done manually or via mass update (e.g. iLoad / EIB);
- Undertake Workday support queue B A U activities ensuring end user SLA target are met.
- Develop and maintain training materials and job aids, in addition to potentially leading training efforts;
- Participate in scheduled and ad hoc training in order to improve policy and process acumen ;
- Perform special projects and other duties as assigned ;
- Aid in the provision of Business Analysis and Change Management activities for successful delivery of system and business process changes ;
- Supports the senior Workday team in product selection, preparation of RFP's in conjunction with the IT PMO function.
- Workday HCM areas configuration experience
- Workday Phase X implementation experience in HCM area
- Workday Tenant Management & support tools ( I.e TouchPoint Toolkit) experience
- IT Service Management knowledge/experience ( i.e. ITIL)
- Strong verbal and written communication skills to interact with HR and IT clients
- Ability to accurately collect information in order to understand and assess the client's needs and situation
- Ability to prioritise work and provide timely follow-up & resolution
- Ability to work effectively in a fast-paced environment and handle multiple work activities
Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.
By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Workday Functional Analyst, you'll be eligible for:
- 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you.
- Private Healthcare Insurance for treatment at our leading hospitals.
- Private pension contribution which increases with length of service.
- Season Ticket Loan and Cycle to Work scheme.
- Group Life Assurance from day one.
- Critical illness cover.
- Enhanced Maternity and Paternity pay.
- Corporate staff discount for all facilities including Maternity packages at The Portland.
- Comprehensive range of flexible health, protection and lifestyle benefits to suit you.
- Discounts with over 800 major retailers.
Patients first. Colleagues always. That's the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we're creating a truly inclusive
