Workshop Controller

The Role:
Silcom Recruitment are supporting our client, an ever-expanding dealer group with the hire of a Workshop Controller for their high performing dealership based in the Chichester area. Due to their successful expansion and an increase in workload, this is a new but crucial role in overseeing and co-ordinating the efficient operation of the workshop.
Our ideal candidate will need to have current or previous automotive experience within a similar Workshop Controller position; they can also consider someone in a Service Advisor position seeking a step up in their career.
Responsibilities & Requirements of a Workshop Controller:
Manage and coordinate daily workshop activities, ensuring efficient and timely completion of tasks to maintain
Allocate work to technicians, taking into account their skill sets and workload.
Monitor progress and quality of work, providing support and guidance when necessary.
Liaise with the front of house aftersales team to ensure a seamless flow of information and communication.
Maintain a high level of customer satisfaction by delivering exceptional service.
Assist in the development and implementation of process improvements.
The Package:
Up to £36,000 Basic Salary [Experience Dependent] + £42,000 Bonus!
Monday to Friday [8:00 – 18:00] + 1 Hour Lunch + Rota’d Saturdays [8:00 – 13:00]
If you believe you have the passion, knowledge, experience and enthusiasm to succeed as a Workshop Controller, then we would like to hear from you.
**Don’t worry if your CV is out of date, please get in touch and we can work with you to do the rest