Address
Form of work
SalaryAre you looking for a new exciting opportunity working as a 1st Line Support Engineer to be based in Birmingham?
Main Duties of the Role
- Answering calls & emails
- Creating & distributing tickets
- Fault diagnosis & resolution
- Escalating tickets where required
- Providing occasional onsite support
Your Skills and Experience
- Experience within a similar position, ideally within a MSP
- Excellent communication skills, both written and verbal
- Experience of Office 365, Azure, Active Directory, Windows Desktop & Server
- UK Driving License essential
Salary
- £24,000-£30,000 per annum, depending on experience
