1st Line Support | Network IT Recruitment

Job Title:1st Line Support
Employer:Network IT Recruitment
Location: Hertfordshire, United Kingdom
Salary:
Employment Type: Permanent
Reference Number: JS272106256

Job Details:

Job Title: 1st Line Support Engineer
Salary: £27,000 per anumm
Location:Welwyn Garden City (5 days on site)
Are you passionate about providing excellent IT support? We are looking for a dedicated 1st Line Support Engineer to join our team in Welwyn Garden City, playing a crucial role in delivering top-notch support to our clients both via cloud and on-premises solutions.

Responsibilities:

• Client Support: Offer exceptional 1st Line Support to clients, addressing queries, resolving issues, and ensuring a smooth IT experience.
• Hyper-V and VMware Knowledge: Familiarity with vitalisation technologies, including Hyper-V and VMware.
• Active Directory Proficiency: Basic understanding and troubleshooting skills related to Active Directory.
• O365 Expertise: Experience with O365 applications, including Intune, SharePoint, and Exchange.

• Previous experience in 1st Line Support roles.
• Familiarity with Hyper-V and VMware technologies.
• Basic understanding of Active Directory.
• Proficiency in O365 applications (Intune, SharePoint, Exchange).
• Strong troubleshooting and problem-solving skills.
• Excellent communication skills for providing client support.
• Enthusiastic and eager to learn.

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