2nd and 3rd Line Support Engineers

Our client is currently looking for experienced 2nd Line and 3rd Line Support Engineers to work onsite in Edinburgh. SC Clearance is required. This contract is Inside IR35. 6 month initial contract.
Experience required:
- Previous experience providing 2nd or 3rd Line Support.
- Providing support of Microsoft Operating Systems, including configuration, management and
troubleshooting.
- Active Directory administration including Group Policy, application delivery and
troubleshooting issues.
- Mentor and educate the deskside support apprentices to improve their skills and first-time
fix rates
- Working within challenging SLA's and following escalation paths to the leadership team and
product specialists promptly when required.
To be considered please send across an updated CV.
Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.
Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.