It Data Centre Support Engineer

Are you passionate about providing top-notch technical support and solving complex IT challenges? Do you enjoy working in a dynamic and diverse team environment? If so, we have an exciting opportunity for an IT Data Centre Support Engineer in Edinburgh.

What you will get in your new role

• Generous salary of £25,000 to £27,000 per annum
• Private medical insurance
• Free on-site parking
• Exciting company events
• Wellness programme

Your new employer

Our client holds a prominent position in the hybrid cloud and infrastructure solutions sector. They specialise in delivering vital IT services that empower businesses to operate efficiently and confidently. You can rest assured that the company places significant emphasis on providing outstanding value and service to its clients. Moreover, you can expect a welcoming team culture that will make you feel supported and valued as an essential part of the organisation.

Responsibilities within your new role

The role entails delivering intelligent remote hands for customers within specified SLA agreements. It involves deploying customer solutions, managing racks and related equipment, and providing expert cabling support. The position includes efficiently handling incoming communication channels, actively updating customers, and resolving service issues. The role also encompasses liaising with third-party suppliers, managing site access, troubleshooting hardware faults, and overseeing equipment installation and decommissioning.

Your personality, experience and qualifications

As the IT Data Centre Support Engineer, possessing a valid driver's license is imperative. Furthermore, a genuine enthusiasm and keen interest in Data Centres and IT Hardware are essential attributes. The role demands a solid knowledge and comprehension of hardware, encompassing builds, swap-outs, desktops, servers, and proficiency in data and power cabling, as well as familiarity with rack systems.

Apply now!

Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references.

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