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SalaryJob Title: 2nd Line Engineer
Location: Loughborough
Salary: Up to GBP35,000 DOE
We're on the lookout for a skilled 2nd Line Engineer with a passion for technology to bolster our client's team in Loughborough. In this hybrid role, you'll be at the forefront of ensuring our clients' IT systems operate seamlessly. Your expertise will be instrumental in addressing complex technical challenges and providing robust support solutions.
Key Responsibilities:
- Provide technical support and troubleshooting for escalated issues from the 1st Line support team.
- Diagnose and resolve technical hardware and software issues across a variety of platforms and systems.
- Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.
- Ensure security measures are implemented and maintained across all systems.
- Collaborate with other team members to improve efficiency and effectiveness of IT operations.
Requirements:
- Extensive experience working with O365, Azure, and Active Directory, Networking.
- Strong knowledge of cloud-based solutions and end-user support.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
- Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus.
This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If you are passionate about technology and eager to work with cutting-edge cloud solutions, we want to hear from you!
To apply, please submit your CV for immediate consideration.
