3Rd Line Engineer

MSP - 3rd Line Engineer 

Yorkshire location + UK travel

£35k  + overtime

Major IT have partnered with a leading managed services business on an exclusive arrangement.  As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery.

The business also operates UK wide working across a number of SME’s and large Corporations with a client list that is looking to continue to grow around 20% year on year.

As a result of continued expansion, my client has immediate requirements for a 3rd Line technical engineer to work on installation, maintenance and migration projects across the Yorkshire and surrounding area.

Ideal Candidate

The successful candidate will come from a similar fast paced environment ideally managed services with at least 3 years commercial experience in a technical 3rd Line Engineer or projects based role.

As a technical engineer, you will be a highly motivated with a good understanding of infrastructure and server migration knowledge including system networks, installation, maintenance, cloud migration and data security with requirements to visit client sites on occasion.

Skills and responsibilities

• At least 3 years commercial knowledge within a similar discipline and a solid understanding of 3rd Line troubleshooting and diagnostic experience via logs and reports
• A good knowledge of Windows Server (2012 to 2022) administration and migration
• Active Directory config / admin including good network skills (DNS/DHCP)
• A technical knowledge of O365 & SharePoint migration
• Virtualisation experience (Hyper-V / VMware)
• Firewall Technologies and configuration including Factor Authentication solutions
• Excellent customer service and customer facing skills with a focus on exceptional service delivery
• A desire to learn new products and keep up to date with the latest technology

Desirable:

• Azure - IaaS & PaaS
• Understanding of SQL Server
• Microsoft Intune, Conditional Access, Defender for Endpoint / O365, Encryption.
• VPN knowledge

Benefits:

25 Days Annual Leave

Company Pension Scheme

Private Health Care

Employee Discount Scheme

Ongoing Training & Development