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Form of workIT Support Engineer - 3rd Line Support - Permanent
Birmingham, West Midlands Area
One the UK's finest company's within the Legal arena, highly ranked in the Top 500 UK Law Firms and regular champions in the Chamber and Law Society Awards are increasing their business ideal for 2024.
To enable this scope of business, it is key they build, and have the inhouse capability to support their IT Infrastructure and require a 3rd LineInfrastructure Support specialist to give them the technical foundation their objectives require.
Competitive Salary (DoE) with an Excellent Benefits Package which includes:
- Working for an extremely well established legal firm - in operation for over 250 years
- Group Stakeholder Pension Scheme with Scottish Widows. Access to a tax efficient salary sacrifice option
- Healthcare plan - Financial assistance towards a range of healthcare including optical, dental and counselling
- 25 days holiday (2 to be taken at Christmas/New Year) plus public holidays
- Flexible holiday purchase / sale scheme
As the 3rd Line ITSupport Engineer, you will be required to work as a member of the IT Team servicing approx..100+ users across 3 x Birmingham Sites.
Technical Skills Required:
- Windows Server - 2K through 2022 - Design, implementation and management (including AD forests)
- Microsoft Exchange 2010, 2016 installation, migration and administration
- Troubleshoot mail flow problems
- Microsoft Windows Terminal Services (RDS) - installation of server farms and administration
- TCP/IP (DNS, DHCP, WINS) - Design, implementation and administration
- Virtualization Technology - Hyper-V, ESXi and Citrix Xen
- Server Consolidation, Server migrations, Physical to Virtual migrations
- Microsoft Azure Cloud - Azure AD sync, private networks, virtual servers and Blob storage
- Amazon AWS - Private networks, virtual servers and S3 storage
- iSCSi SAN storage - design, implementation and management
- Veritas Backup Exec V-Ray - installation, configuration and administration
- Veeam backup - installation, configuration and administration
- Sophos Central - design, implementation and administration
- Cisco OpenDNS implementation and administration
- Duo multifactor implantation and administration
- Mimecast email security implementation and administration
- HP server and desktop hardware installation and management
- HP robotic tape loader setup and configuration
- SonicWALL & PFSense Firewall installation and configuration
- VPNs, IPSEC & SSLVPN setup
- Cisco routers configuration and installation (VRRP & HSRP)
- Routing protocols - OSPF, EIGRP, RIP and route redistributions
- HP/Aruba Switches configuration and installation (VLANs)
- Server Certificates (PKI) X.509 installation, renewals and management
- Linux servers (LAMP)
- Docker
- Nextcloud server file sharing web application
- Wi-Fi surveying
- Unifi Wi-Fi AP setup and configuration
- Imaging and deployment using Ghost, Acronis, WDS
- Software deployment using GPO and PQI Deploy
Hours: Variable as required - base hours - 9.00 am - 5.30 pm Monday - Thursday, 9.00 am - 5.00 pm Friday, 1 hour for lunch (37hrs)
Call Experis IT Today on 0121 712 8715
