9752 - Admissions Officer - Team Lead PG

UE05: £25,742 to £29,605 per annum (A revised salary range for this grade of £27,979 to £32,332 is planned to take effect from Spring 2024)
College of Medicine and Veterinary Medicine
Full time (35 hours per week)
Open ended
We are looking for an enthusiastic and customer-focused Admissions Officer (Team Lead) to join our Admissions and Recruitment team. The office is responsible for the administrative management of Undergraduate and Postgraduate admissions to the College of Medicine and Veterinary Medicine (CMVM). This role is responsible for the administrative management of postgraduate admissions to the College of Medicine, ensuring efficient and effective administration of the admissions cycle. The post-holder will be team-lead to the Grade 4’s focused on PG Admissions to provide a professional, effective customer-focussed admissions service to postgraduate applicants and enquirers in the College, and to promote admissions procedures that are fair, transparent, efficient, and in accordance with University policy, as well as planning and anticipating the workflow of the team.
This post is full-time (35 hours per week) and we are open to considering flexible working patterns. Under current arrangements, the post-holder may work fully on-campus or may choose to operate in a hybrid on-campus/off-campus working mode. As a minimum, the post-holder is expected to work 40% of their working hours on-campus and will be expected to attend other on-campus meetings and events as required.
The Opportunity:
You will be part of a small team in a busy, lively office admitting suitably qualified applicants to the College. The post holder will work closely with the Senior Admissions Officer-PG focus, CMVM Admissions and Recruitment Manager and other team members within admissions as well as others within the College, wider University and the NHS, to ensure a high-quality applicant experience and that the student number targets for the programme are realised.
The successful applicant will be efficient and customer-focused, with a proven ability to plan, prioritise and work using their own initiative and judgement to ensure that deadlines are met and have excellent communication skills and IT skills (particularly of the MS Office package).
Your skills and attributes for success:
• Educated to Higher level or equivalent
• Excellent communication (written & oral) and interpersonal skills
• Ability to take a leading role within a small team and exercise resource, judgement and initiative appropriately
• A minimum of four years experience of working in an administrative role with a high level of client contact
• Previous experience in Higher Education in postgraduate admissions administration including at least one full admissions cycle.