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Contact Center Manager jobs

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CONTACT MANAGER (SALES)

Understand client needs and provide solutions to meet those needs. Work closely with the sales team to develop targeted sales approaches. Identifying potential clients and generating leads as well as cross-sell and up-sell service...

CompanyCapio Recruitment Insurance
AddressWest Yorkshire, England
CategoryCustomer Service
Job typePermanent, full-time
Date Posted 19 hours ago See detail

Contact Manager (Sales) New

Capio Recruitment Insurance

West Yorkshire, England

Understand client needs and provide solutions to meet those needs. Work closely with the sales team to develop targeted sales approaches. Identifying potential clients and generating leads as well as cross-sell and up-sell service...

19 hours ago seen See more...

Child Contact Centre Manager New

Ymca Bournemouth

Bournemouth, Dorset

28000.00 GBP Annual

Child Contact Centre Manager Working at YMCA Bournemouth is an opportunity to be a part of a global organisation working at a local community level in Bournemouth, Christchurch and Poole. We are inclusive, diverse and forward-thin...

9 hours ago seen See more...

Global Manager, Real Estate Center of Excellence New

Halliburton

TX, US

With broad direction, leads the Center of Excellence function within the Design & Construction segment of the company's Real Estate Services organization to support enhanced facility and mechanical plant design, development and op...

11 hours ago seen

Contact Centre Manager New

People Solutions Group Limited

West Midlands, England

£36,000 - £38,000 per annum

22 days holiday plus bank holidays increased following 2 years service. Purchased holiday scheme following 2 full years service. Employee discount up to 50%. Health cash plan available. Company Workplace Pension. Free tea and coff...

16 hours ago seen See more...

Contact Centre Manager New

Njr Recruitment

Cheshire, England

£35,000 - £40,000 per annum

Managing a team and individual performance to achieve application targets. Monitoring calls for compliance and regulatory purposes. To maximise the performance of the Contact Centre against defined volumes and performance targets...

18 hours ago seen See more...

Team Manager Contact Centre

At Management

Leicester, Leicestershire

£30,000 Annual

Lead a team of agents to meet and exceed business objectives, ensuring that key financial, operational, and quality metrics are consistently achieved. Continually review and monitor the performance of all Agents/Advisors against a...

yesterday seen See more...

L&D Manager - Customer Service Contact Center

Efinancialcareers

South East

Competitive salary

Strong L&D background. Good working knowledge of Customer Service Contact Centre. Good knowledge of e-learning platforms and practices. Excellent communication skills. Degree educated. Experience of working with CRMs (such as Sale...

4 weeks ago seen

Procurement and Contacts Manager

Castlefield Recruitment

Devon, England

£42,000 - £45,000 per annum

Managing procurement projects following current procurement policy and guidelines. Knowledgeable on all Procurement and commercial aspects of specific categories. Competent in end-to-end tendering. Knowledgeable with public regula...

4 days ago seen See more...

Contact Management Supervisor

Derbyshire Constabulary

Location: Force Headquarters

£29,085 - £35,982

You will also develop a high performing team of Operators ensuring service levels agreements are achieved.Whats in it for you?At , we aim to create an environment that puts people first. Whats more, we have a range ofreward and...

a week ago seen

Contact Centre Manager

Morgan Jones

Kent, England

£33,488 - £37,715 per annum

To lead the Contact Centre and a team of Virtual Advisers to deliver the National Careers Service, ensuring an efficient, effective and professional service is provided. To lead on all aspects of the Contact Centre operations, inc...

4 days ago seen See more...

Contact Centre Team Manager / Call Centre

Awd Online

South East

£42,000 per annum, inc benefits

Maximise first contact resolution through effective coaching of agents. Support the delivery of a quality-focused frontline service across all tenures. By utilising strategic planning and business insights, identify and implement...

4 days ago seen

Training Manager - Contact Centre

Sopra Steria

Lancashire, England

£38,000 - £47,500 per annum

Lead and develop the Contact Centre Training team to be known for their innovative, accessible, outcome and customer focused blended learning and development solutions who contribute to the overall success of the wider team. Colla...

5 days ago seen See more...

Contact Centre Team Manager

It Bods Ltd

Cheshire, England

£30,000 - £35,000 Annual

KPI reporting to senior stakeholders in the business. Call listening including - quality observations, cancellations, and dip checks. Reporting of call quality and appointment booking results. Planning and running daily/weekly/mon...

a week ago seen See more...

Business Applications Excellence Manager - Client Relations Center

Cartier

Dallas, Moray

Key Application Oversight Serve as the first point of contact and coordinator for all members of the CRC when they encounter technical issues or have inquiries about digital tools best practices. Master a strong knowledge of C...

a week ago seen See more...

contacts manager

Build Recruitment

Luton, Devon

£70,000 - £75,000/annum Plus Package £6.5k Car Allowance

Plan and resource management for all projects. Manage the construction process. Carry out pre-contract site visits as part of tender preparation. Produce project programmes or delegate to Site Project Manager. Experience in comple...

2 weeks ago seen See more...

Contacts Manager- Fire Suppression

Hunter Mason Consulting Ltd

Wakefield, West Yorkshire

£40,000 - £60,000/annum Plus Benefits

On-site office parking. On-site gym. Performance bonus....

2 weeks ago seen See more...

Contact Centre Manager

Sayjo Recruitment Ltd.

Elland, West Yorkshire

£34,000/annum Plus benefits

:The primary purpose of a Call Centre Manager is to oversee and manage the daily operations of a call centre, ensuring that the company meets its service goals and maintains high levels of customer satisfaction. This role is criti...

2 weeks ago seen See more...

Contact Centre Manager (Fixed term Contract)

Hr Go Recruitment

Ashford, Kent

£33,488 - £37,715/annum

Develop and implement Contact Centre policies and procedures to ensure optimal customer service delivery. Manage and motivate a team of customer service representatives to meet performance targets and KPIs. Monitor and evaluate co...

2 weeks ago seen See more...

Contact Centre Manager

Trigon Recruitment Ltd

Ashford, Devon

£33,488 - £37,715/annum

Lead all aspects of the Contact Centre operations, ensuring high-quality service delivery through telephone, email, text, webchat, and video calls. Maximise the performance of the Contact Centre against defined volumes and perform...

2 weeks ago seen See more...

Contact Centre Manager

Page Personnel

Manchester, Greater Manchester

£40,000 - £45,000/annum Bonus, Benefits

Manage a large customer service team, ensuring high levels of customer satisfaction. Develop and implement customer service policies and procedures. Handle complex customer complaints and queries. Monitor and report on team perfor...

3 weeks ago seen See more...

Family Contact Manager

Swanstaff Ltd

Lambeth, Greater London

£28,000 - £32,000/annum

Company pension. Employee discount. On-site parking. Monday to Friday. Weekend availability. NVQL3 or higher in Health & Social care (required)....

4 weeks ago seen See more...

Contact Centre Manager

Candidate Source

Cardiff, Wales

£550 - £700/day

Managing and leading Operations Manager who oversees the team of managers and agents. Ensuring KPIs within the service are met. Developing and implementing strategic plans to enhance service quality and customer satisfaction. Opt...

3 weeks ago seen See more...

Karcher Center Manager

Cameo Consultancy Limited

England

competitive salary and excellnet commission opportunities

Delivering commercial overall results for the branch to targets and cost control. Driving the business forward initiating sales activities to gain customer contact. Engaging with customers in the field, developing new business opp...

2 months ago seen See more...

Karcher Center Manager

Cameo Consultancy

Lancashire, England

Delivering commercial overall results for the branch to targets and cost control. Driving the business forward initiating sales activities to gain customer contact. Engaging with customers in the field, developing new business opp...

2 months ago seen See more...

Team Manager, Integrated Contact and Referral Team/ MASH

Together For Children Sunderland

Sunderland, Tyne and Wear

£50,512 to £54,762 per year

Applications are welcomed from those with and without any knowledge and experience of Signs of Safety, as we have the benefit of an extensive training and support offer via our dedicated Practice Development team. You will have ex...

a month ago seen See more...

Contact Centre Team Manager

Call Centre And Customer Service

London, Greater London

£26.89/Hourly

Manage a team of skilled officers who handle customer contacts and associated tasks. Lead and motivate the team through change, delivering a high-level service in line with our client's requirements. Monitor and analyse complaint...

a month ago seen See more...

Contact Centre Team Manager

Adecco

Ealing, Greater London

£26.89/hour

Manage a team of skilled officers who handle customer contacts and associated tasks. Lead and motivate the team through change, delivering a high-level service in line with our client's requirements. Monitor and analyse complaint...

a month ago seen See more...

Contact Centre Team Manager

Hireful

Peterborough, Cambridgeshire

£40,966 per annum

Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management. Experience of leading and managing a team in a high volume work env...

2 months ago seen See more...

Contact Centre Team Manager

Accent Housing Group

Peterborough, Cambridgeshire

£40,966 Annual

Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management. Experience of leading and managing a team in a high volume work env...

2 months ago seen See more...

Contact Centre Manager

Bca

Birmingham, West Midlands

£45,000 - £50,000 a year

Effective management of a Contact Centre team of c60 FTEs. Ability to manage a team, prioritise your own and other workloads and to undertake independent decisions with regard to own and others' workloads without reference to lin...

2 months ago seen See more...

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