Contact Centre Advisor jobs in West Midlands, England

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RENAULT CONTACT CENTRE ADVISOR

Have a real desire to engage with your customer and deliver a fist class service. Achieve individual and department KPIs and quality measures. Identify opportunities for up sell/brand reinforcement. Ensure any written communicati...

CompanyRac
AddressWalsall, West Midlands
CategoryCustomer Service
Salary£22,245 a year
Job typePermanent
Date Posted 2 months ago See detail

Renault Contact Centre Advisor

Rac

Walsall, West Midlands

£22,245 a year

Have a real desire to engage with your customer and deliver a fist class service. Achieve individual and department KPIs and quality measures. Identify opportunities for up sell/brand reinforcement. Ensure any written communicati...

Contact Centre Manager

People Solutions Group Limited

West Midlands, England

£36,000 - £38,000 per annum

22 days holiday plus bank holidays increased following 2 years service. Purchased holiday scheme following 2 full years service. Employee discount up to 50%. Health cash plan available. Company Workplace Pension. Free tea and coff...

Contact Centre Team Leader

Reed Talent Solutions

West Midlands, England

£31,000 - £35,000 per annum

To motivate and inspire people to deliver a brilliant and personal service for our customers. To be an exceptional coach by understanding, identifying and driving the behaviours that underpin our key metrics and provide additional...

Resource Planning Team Leader - Contact Centre

Echo

West Midlands, England

£32,000 per annum

Leading and managing a team of Real-Time Analysts to ensure agreed service levels are met. Implementing an effective planning cycle and presenting recommendations. Planning and forecasting our workforce schedule to meet customer d...

Call Centre Advisor

The Job People

Erdington, West Midlands

£11.44/hour

Experience within a Call Centre Advisor role. Previous experience dealing with customer complaints. Excellent written and Verbal communication skills. Excellent attention to detail. The ability to manage own workload and prioritis...

Business Analyst - Contact Centre - Birmingham

Sanderson

West Midlands, England

Contact centre customer implementation. People implementation. Business case, To be, planning....

Call Centre Advisor

Sarah Harvey

Coventry, West Midlands

£17.79 - £23.21/hour

6 Months Fixed Term Contract, hybrid working after the initial 6 week training and induction programme. 17.79 per hour PAYE and 23.21Umbrella.A leading player in the automotive is seeking to appoint a team of experienced custom...

Senior Head of HR Contact Centre

Mana Resourcing Ltd

Coventry, West Midlands

£65,000/annum + £5K car allowance

Our client is a hugely successful nationwide organisation who provide an unparalleled outsourced service of the very highest quality. As one of the market leaders in their sector, they are looking for a candidate with the followin...

Contact Centre Admin

Rac

Walsall, West Midlands

£20,585.55 per year

As well as a competitive salary, youll have all these extra benefits:Eligibility to join our bonus scheme.Holidays - 23 days & bank holidaysOption to join RACs Group Personal Pension scheme where we will match / contribute up to...

Contact Centre Manager

Bca

Birmingham, West Midlands

£45,000 - £50,000 a year

Effective management of a Contact Centre team of c60 FTEs. Ability to manage a team, prioritise your own and other workloads and to undertake independent decisions with regard to own and others' workloads without reference to lin...

Team Manager - Contact Centre

Sigma Connected Group

Birmingham, West Midlands

What being part of the Sigma Family means for you: Team Manager Office BasedAre you a confident leader who thrives on performance and wants to strive to achieve the best results possible. That's why we are seeking exceptional in...

Call Centre Advisor

Bloom Connections

Birmingham, West Midlands

£24,000 - £42,000 a year

Excellent commission structure, with an added revenue bonus. Incentives recognising hard work and performance. Amazing social team events. Enhanced annual leave allowance and opportunities for more. Training and development opport...

Force Contact Centre Officer - Part Time

West Midlands Police

Birmingham, West Midlands

Respond quickly and decisively to calls for assistance from the public Support digital desk work and live chat Ensure that the appropriate manager is informed and updated regarding any issues where necessary Make clear, timely dec...