LoginRegister

Contact Centre Manager jobs

Now available 330 results are consistent

Sort by:relevance - date

CONTACT CENTRE MANAGER

Effective management of a Contact Centre team of c60 FTEs. Ability to manage a team, prioritise your own and other workloads and to undertake independent decisions with regard to own and others' workloads without reference to lin...

CompanyBca
AddressBirmingham, West Midlands
CategoryCustomer Service
Salary£45,000 - £50,000 a year
Job typeFull-time
Date Posted 3 weeks ago See detail

Contact Centre Manager

Bca

Birmingham, West Midlands

£45,000 - £50,000 a year

Effective management of a Contact Centre team of c60 FTEs. Ability to manage a team, prioritise your own and other workloads and to undertake independent decisions with regard to own and others' workloads without reference to lin...

3 weeks ago seen See more...

Deputy Contact Centre Manager, £30.91ph

Ppr Social Care

South East

£30.91 per hour

A Dedicated consultant who has access to all roles across the UK and is available for you to speak to. An easy registration process (all done online). Referral schemes and incentives. Ongoing compliance managed for you. Prompt and...

4 weeks ago seen See more...

Contact Centre Manager

Clinical Partners Ltd

London, England

£45,000 - £50,000 a year

Were offering hybrid working in this role. Youll be fully equipped to enable remote working. 25 days paid holiday (increasing with service to 28 days) plus bank holidays. A day off for your birthday. Opportunities to take part in...

4 weeks ago seen See more...

Contact Centre Manager

Bucks And Berks Recruitment

Buckinghamshire, England

£45,000 - £50,000 per annum

Responsible for the daily functions of the customer service team, improving customer service procedures, policies and standards for the department and organisation. Managing, leading and motivating a team of customer service staff...

4 weeks ago seen See more...

Contact Centre Manager

Resource Matters Ltd

Lancashire, England

£40,000 - £52,000 per annum

The position offers a base salary of 40,000 with an OTE of 52,000, which will increase as the business and your team expand, presenting a significant earning potential. - A proactive leadership and management approach, working c...

2 months ago seen See more...

Emergency Contact Centre Manager

Taking Care

Exeter, Devon

£45,000 - £50,000/annum

Operational Contact Centre management experience. Experience of delivering against a broad range of KPIs and success measures. Coaching and development ofteam leadersand front-line staff. Strategic input that results in service,...

2 months ago seen See more...

Emergency Contact Centre Manager

Taking Care

Exeter, Devon

45000.00 - 50000.00 GBP Annual

Operational Contact Centre management experience. Experience of delivering against a broad range of KPIs and success measures. Coaching and development of team leaders and front-line staff. Strategic input that results in service,...

2 months ago seen See more...

Contact Centre Manager

Marks Consulting Partners

South East

Maintaining wait time within the proposed target, delighting customers by offering a first-class service. Developing a culture of resolutions at the first point of contact including complaints handling. Working with team leaders m...

2 months ago seen See more...

Contact Centre Manager

Service Care Solutions Ltd

England

Up to £50000.00 per annum

Ensure enquiries from all access channels -calls, email, web portal chatbot and social media are handled and responded to in a timely manner, and in line with our corporate objectives. Be maintaining wait time within the proposed...

2 months ago seen See more...

Family Contact Manager New

Swanstaff Ltd

Lambeth, Greater London

£28,000 - £32,000/annum

Company pension. Employee discount. On-site parking. Monday to Friday. Weekend availability. NVQL3 or higher in Health & Social care (required)....

10 hours ago seen See more...

Contact Centre Team Manager

Call Centre And Customer Service

London, Greater London

£26.89/Hourly

Manage a team of skilled officers who handle customer contacts and associated tasks. Lead and motivate the team through change, delivering a high-level service in line with our client's requirements. Monitor and analyse complaint...

3 weeks ago seen See more...

Contact Centre Team Manager

Adecco

Ealing, Greater London

£26.89/hour

Manage a team of skilled officers who handle customer contacts and associated tasks. Lead and motivate the team through change, delivering a high-level service in line with our client's requirements. Monitor and analyse complaint...

3 weeks ago seen See more...

Contact Centre Team Manager

Hireful

Peterborough, Cambridgeshire

£40,966 per annum

Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management. Experience of leading and managing a team in a high volume work env...

3 weeks ago seen See more...

Contact Centre Team Manager

Accent Housing Group

Peterborough, Cambridgeshire

£40,966 Annual

Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management. Experience of leading and managing a team in a high volume work env...

3 weeks ago seen See more...

Contact Centre Team Manager

Accent Housing Group

Cambridgeshire, England

£40,966 per annum

Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management. Experience of leading and managing a team in a high volume work env...

4 weeks ago seen See more...

Team Manager - Contact Centre

Sigma Connected Group

Birmingham, West Midlands

What being part of the Sigma Family means for you: Team Manager Office BasedAre you a confident leader who thrives on performance and wants to strive to achieve the best results possible. That's why we are seeking exceptional in...

4 weeks ago seen See more...

Contact Centre Team Manager

Merje Ltd

Chelmsford, Essex

£31,200 Annual

Liaise with the Head of Connect at weekly Performance and Management meetings. Manage a team of agents, including 1 x 1-1 with each agent per month. Call Quality Analysis x 2 calls per month, per agent. First line complaint manage...

4 weeks ago seen See more...

Customer Service Manager (Contact Centre)

Ccr Recruitment Group

Hemel Hempstead, Hertfordshire

£37,500 - £40,000 Annual

Allocate cases to Customer Service team daily and ensure SLAs are met. Run weekly management reports for Operations teams and present a monthly slide deck to the executive team on caseload headlines, changes, risks etc. Facilitate...

4 weeks ago seen See more...

Implementation Manager - Contact Centre

Grichan Whitestone Limited

Rotherham, South Yorkshire

£65,000 - £75,000/annum + car package etc

Ideally, experience in a customer contact/customer service environment. Has experience of working with government clients. Accredited/Certified in a recognised Project Management qualification e.g., Prince2. Experience in the deve...

2 months ago seen See more...

Contact Centre Admin Manager

Wtw

Suffolk, England

Responsible for the quality and performance objectives defined by WTW. Responsible for the adherence to the change, quality assurance and operational excellence frameworks enabling a quality service. Ability to work with key stake...

2 months ago seen See more...

Team Manager - Contact Centre

Sanderson

Peterborough, Cambridgeshire

£28,000 - £30,000 Annual

31 days including Bank Holidays. Eligibility for an annual discretionary bonus scheme. Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tat...

2 months ago seen See more...

Contact Centre Assistant Manager- Slough

Metro Bank Plc

Slough, Powys

You will be leading, inspiring, and nurturing a team of approximately 20 25 Amaze Direct Representative and Business Team Coaches, who will deliver Amazing customer service everyday. Maintain and exceed service standards and cal...

2 months ago seen See more...

Team Manager - Contact Centre

Diligenta

Peterborough, Cambridgeshire

From £28000-£30000

33 days including Bank Holidays. Eligibility for an annual discretionary bonus scheme. Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tat...

2 months ago seen See more...

Assistant Learning Centre Manager

Arka Learning

High Wycombe, Buckinghamshire

From £27,000 per annum

Assisting the Centre Director with overall management and operations of the centre Tutoring primary aged students in English and Maths Acting as a role model to less experienced tutors and assisting with training where appropriat...

5 days ago seen See more...

Referral and Contact Centre Lead- CAS2

Nacro

Leeds, West Yorkshire

£34,252 - £34,253/annum

Our team offers flexible, holistic support to residents, helping them secure stable housing post-placement. Be prepared to make difficult decisions and support direct reports to make difficult decisions.Own and set direction for...

5 days ago seen See more...

Centre Manager

University Of Bath - Chemistry

Bath, Somerset

£45,585 to £54,395 per annum (Grade 8)

About the Centre Were working to transform public and environmental health management, establishing the first Urban Living Lab facility; a state-of-the-art digital water sensing platform, training base and ideas hub. The centre c...

6 days ago seen See more...

Service Centre Manager

Werecruit Auto Ltd

Leicester, Leicestershire

£32,000 - £35,000/annum

Motor Trade Service Centre Manager for Service and MOT Centre in Leicester, LeicestershireSalary in region of 32-35,000 + bonus45 hours per week, 5 day working week (Saturdays on a rota, day off in the week in lieu of working Sat...

6 days ago seen See more...

Customer Services Trainer - Contact Centre

Cactus Search

Buckinghamshire, England

£40,000 per annum

Design, deliver, and facilitate a range of learning programs and initiatives, including onboarding programmes, technical skills training, soft skills development, leadership/coaching programmes and compliance training. Utilise a v...

7 days ago seen See more...

Contact Centre Agents

Riada Resourcing

Belfast, County Antrim

£11.44 per hour

Join our client, Northern Ireland's leading public provider, dedicated to delivering high-quality services to the community. This role offers an excellent opportunity to learn and grow your skills among a vibrant team in the city!...

7 days ago seen See more...

Team Leader - Contact Centre

Cca Recruitment Group

United Kingdom

Competitive

You will lead and support a team dedicated to delivering outstanding customer interactions and performance within a FCA regulated environment. The ideal candidate will possess strong leadership skills, a proactive attitude, and a...

7 days ago seen

see more

What should I search to find Contact Centre Manager jobs?

People who searched for Contact Centre Manager jobs also searched for Senior National Account Manager, Manager It, Operations Business Manager, Warehouse Operations Manager, Manager Digital, Management Internship, Digital Operations Manager, It Service Delivery Manager, Client Services Account Manager, Customer Project Manager, Financial Reporting Manager, Technical Account Manager, Contract Manager, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs

Children Support Worker, Call Handler, Mechanic, Clerical Officer, Maintenance Technician, Claim Handler, German Speak, House Officer, Sale Advisor, Sale Development, Dealer Account Manager, Health Nurse, Sale Engineer, Nurse Case Manager, Access Management Consultant,

What are the top cities open Contact Centre Manager jobs?

There are open Contact Centre Manager jobs in several cities including Manchester, Derby, London, Barnsley, Chertsey, Newcastle upon Tyne, Peterborough, Milton Keynes, Norwich, Littlehampton, Harlow, Westminster, Plymouth,

What companies are hiring for Contact Centre Manager jobs?

The top companies hiring now for Contact Centre Manager jobs are Aatom Recruitment, Adecco, BMW, Bmw Group Retail Careers, Call Centre and Customer Service, CCA Recruitment Group, Clearline Recruitment Ltd, Footasylum, Harper Recruitment, Kandhu Ltd, Sue Ross Recruitment Ltd, Talent Hub HQ Ltd,

Fastest job search tips

Search on Google

"Keyword" + uk.123work.net

For example: Contact Centre Manager jobs uk.123work.net

Home
Create Cover Letter
Create CV
Account
More