Contact Centre Manager jobs in East of England

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TRAINING AND DEVELOPMENT SPECIALIST - CONTACT CENTRE OPERATIONS & COMPLAINTS

Do you have significant experience working in Contact Centre with a high standard of customer satisfaction and performance? . Are you able to organize and prioritize workload, assess problems, and evaluate solutions? . Do you have...

CompanyPeabody Trust
AddressBasildon, Essex
CategoryCustomer Service
SalaryCirca £28,000
Job typeFull Time
Date Posted just now See detail

Training and Development Specialist - Contact Centre Operations & Complaints New

Peabody Trust

Basildon, Essex

Circa £28,000

Do you have significant experience working in Contact Centre with a high standard of customer satisfaction and performance? . Are you able to organize and prioritize workload, assess problems, and evaluate solutions? . Do you have...

Contact Centre Team Manager

Hireful

Peterborough, Cambridgeshire

£40,966 per annum

Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management. Experience of leading and managing a team in a high volume work env...

Contact Centre Team Manager

Accent Housing Group

Peterborough, Cambridgeshire

£40,966 Annual

Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management. Experience of leading and managing a team in a high volume work env...

Contact Centre Team Manager

Accent Housing Group

Cambridgeshire, England

£40,966 per annum

Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management. Experience of leading and managing a team in a high volume work env...

Contact Centre Team Manager

Merje Ltd

Chelmsford, Essex

£31,200 Annual

Liaise with the Head of Connect at weekly Performance and Management meetings. Manage a team of agents, including 1 x 1-1 with each agent per month. Call Quality Analysis x 2 calls per month, per agent. First line complaint manage...

Customer Service Manager (Contact Centre)

Ccr Recruitment Group

Hemel Hempstead, Hertfordshire

£37,500 - £40,000 Annual

Allocate cases to Customer Service team daily and ensure SLAs are met. Run weekly management reports for Operations teams and present a monthly slide deck to the executive team on caseload headlines, changes, risks etc. Facilitate...

Assistant Manager - Bowling Hospitality Centre

Flow Recruitment

Hertfordshire, England

£28,000 per annum, OTE

a minimum of twelve months management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry. be passionate about customer service. evidence of inspiring and developing...

Cleaning Manager - Leisure Sports Centre

Flow Recruitment

Hertfordshire, England

£28,000 per annum

Be able to lead and motivate a diverse team fully embracing our company values. Achieve high levels of cleanliness throughout the centre following the centres cleaning schedule. Deliver an exceptional level of customer service & l...

Assistant Manager - Bowling Hospitality Centre

Flow Recruitment

Cambridgeshire, England

£26,000 per annum

a minimum of twelve months management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry. be passionate about customer service. evidence of inspiring and developing...

Call Centre Manager (Sales Manager)

Acs Business Performance Ltd

Luton, Bedfordshire

£36,000 - £45,000/annum Up to £70,000 OTE

Reporting to Senior Management and competent in knowing your business, figures and KPIs. Highlighting any issues of concern and successes. Maintaining high standards across your teams and managing performance through audits, KPIs...

Contact Centre Officer

Essex & Kent Police

Chelmsford, Essex

Competitive

Receive and critically assess all types of contacts including 999, 101 telephone calls, and other types of contacts, online or in person, maintaining high levels of customer service, manage customer expectations and meet national...

Assistant Centre Manager at Thorndon Nature Discovery Centre

Essex Wildlife Trust

Brentwood, Essex

£19,232.80

Role Information Pack Rehabilitation of Offenders Policy Statement...

Business Centre Manager

Bolt-On Recruitment Ltd

Essex, England

Competitive

Profile and Reputation: Elevate the Business Centre's local, regional, and national standing. Relationship and Account Management: Foster collaboration with clients and partners. Operational Excellence: Deliver exceptional service...

Operations Centre Manager

Phs Group Limited

Cambridgeshire, England

Motivating, leading and inspiring the Operations Team at site by providing an environment that drives employee engagement in line with company values using clear management and communication skills. Managing and deploying resource...

Centre Manager

Corus Consultancy

Bishop's Stortford, Hertfordshire

£27,000 - £40,000/annum negotiable

A confident, experienced and commercially focused manager, with a proven background within the retail and/or automotive industries. Ability to lead and manage a team within a retail outlet. Able to demonstrate success at developin...

Assistant Business Centre Manager

Bolt-On Recruitment Ltd

Southend-on-Sea, Essex

£30,000/annum

Supporting the Centre Manager to create a successful Business Centre through successful marketing and sales. Enhancing the customer experience through creating a supportive and service-driven culture in the centre. Elevate the Bus...

Learning Centre Manager (Experience Working with Children Required)

Explore Learning

Bedford, Bedfordshire

25000.00 GBP Annual

About us:Our mission is to change childrens lives; supporting them to make real maths and English progress and unlock a love of learning. Our team is defined by their genuine care for each childs growth and their unwavering commit...

Assistant General Manager - Bowling Leisure Centre

Flow Sports Personnel Ltd

Watford, Hertfordshire

£28,000/annum + Bonus (OTE £32K) + Great Benefits

a minimum of twelve months management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry. be passionate about customer service. evidence of inspiring and developing...

Assistant Manager - Mini Golf Leisure Centre

Flow Recruitment

Cambridgeshire, England

£26,000 per annum

a minimum of twelve months management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry. be passionate about customer service. evidence of inspiring and developing...

Site Manager - Leisure Centre - Guernsey

Hunter Mason Consulting Ltd

Norwich, Norfolk

Competitive

Oversee and manage all aspects of site operations, ensuring projects are delivered on time and within budget. Coordinate with subcontractors, suppliers, and internal teams to ensure smooth project execution. Maintain a strong focu...

Assistant Manager - Leisure Bowling Centre - Watford

Flow Recruitment

Hertfordshire, England

£28,000 per annum, OTE

a minimum of twelve months management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry. be passionate about customer service. evidence of inspiring and developing...

Data Centre Supply Chain Manager

Cummins Inc.

Peterborough, Cambridgeshire

Data Centre Supply Chain Manager. Lead efforts within one or more Supply Chain functions including materials, production, inventory, logistics, demand management and order fulfillment ensures internal and external customers' expec...