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HOUSING COMPLAINTS OFFICER - REPAIRS

Complaints Officer - Repairs. Public Sector - Local Government. Temporary Role - 3 - 6 months, possible extension. Full Time - Monday to Friday, 36 hours per week. 19.95 per hour PAYE / 25.72 per hour Umbrella. Hybrid Working -...

CompanyAdecco
AddressCroydon, Greater London
CategoryAdministrative
Salary£19.95 - £26/hour Umbrella, PAYE, Holiday, Pensions Scheme
Job typeContract, Temporary
Date Posted 6 days ago See detail

Housing Complaints Officer - Repairs

Adecco

Croydon, Greater London

£19.95 - £26/hour Umbrella, PAYE, Holiday, Pensions Scheme

Complaints Officer - Repairs. Public Sector - Local Government. Temporary Role - 3 - 6 months, possible extension. Full Time - Monday to Friday, 36 hours per week. 19.95 per hour PAYE / 25.72 per hour Umbrella. Hybrid Working -...

6 days ago seen See more...

Senior Complaints Officer

Hartley Resourcing

Eastleigh, Hampshire

£31,000 - £32,600/annum DOE

Conduct comprehensive investigations into escalated complaints, ensuring informed decisions are made while mitigating organizational risks. Communicate findings and resolutions clearly to customers and stakeholders, both verbally...

a week ago seen See more...

Senior Complaints Handler / Senior Engagement & Insight Officer

Networx Recruitment

Hemel Hempstead, Hertfordshire

£37,742.00 Per Annum Plus Benefits

Handling all complaints from receipt to resolution including liaising with customers, diagnosing, logging, monitoring, responding to and quality checking. Investigate and gather case files for Housing Ombudsman enquiries. Co-ordin...

2 days ago seen See more...

Complaints Officer - Repairs

Adecco

Surrey, England

£19.95 - £25.72 per hour

Complaints Officer - Repairs. Public Sector - Local Government. Temporary Role - 3 - 6 months, possible extension. Full Time - Monday to Friday, 36 hours per week. 19.95 per hour PAYE / 25.72 per hour Umbrella. Hybrid Working -...

2 weeks ago seen See more...

Complaints Officer

Service Care Solutions - Housing

Merseyside, England

£21.05 per hour

Handle and resolve customer complaints in a professional and timely manner. Investigate complaints thoroughly and provide appropriate solutions. Ensure all complaints are logged and tracked accurately. Provide regular reports on c...

2 weeks ago seen See more...

SEND Complaints Officer

Remedy Recruitment Group

West Midlands, England

£20.85 per hour

Undertake Stage 1 Complaints investigations and responses in respect of SEND Services. To track complaints through the Complaints Procedure - producing key data analysis/performance information reports. To identify and present qua...

2 weeks ago seen See more...

Senior Complaints Officer

Aatom Recruitment

Westminster, Greater London

£30.73/hour umbrella rate

Serve as the primary point of contact for residents raising complaints or enquiries, offering frontline housing information and advice. Manage and draft responses to enquiries from Cabinet members, MPs, and the Ombudsman, meeting...

2 weeks ago seen See more...

Customer Complaints Officer

Hamilton Woods

West Yorkshire, England

£33,000 per annum

Supporting teams with complaints. Ensuring thorough and consistent investigations into complaints. Providing formal written responses. Providing clear and ongoing communication with tenants, MPs and stakeholders surrounding the co...

2 weeks ago seen See more...

Complaints Officer

Reed Business Support

Hampshire, England

£13.00 - £13.50 per hour, inc benefits

Serve as a customer experience expert and brand ambassador. Act as the first point of contact for customers, acknowledging complaints and informing them of the next steps. Investigate complaints thoroughly and impartially to reach...

2 weeks ago seen See more...

Complaints Officer

Workshop Recruitment

Hampshire, England

£15.00 per hour

Become a customer experience expert and brand ambassador, providing the highest standard of customer service. Act as the first point of contact for our customers in the complaint handling process, by acknowledging complaints and i...

2 weeks ago seen See more...

Complaints Officer - Repairs

Adecco

Croydon, Greater London

£19.95 - £25.72/hour Umbrella Pay / Holiday Pay / Pension Scheme

Complaints Officer - Repairs. Public Sector - Local Government. Temporary Role - 3 - 6 months, possible extension. Full Time - Monday to Friday, 36 hours per week. 19.95 per hour PAYE / 25.72 per hour Umbrella. Hybrid Working -...

2 weeks ago seen See more...

Senior Complaints Officer

Novax Recruitment Ltd

London, England

Competitive

Main Responsibilities: Serve as the primary point of contact for residents raising complaints or enquiries, offering frontline housing information and advice. Coordinate information within the Housing Team to ensure comprehensive...

2 weeks ago seen See more...

Complaints Officer

Service Care Solutions

London, England

Competitive

The responsibility for the Repairs Service complaints performance ensuring we meet KPI's. To provide and promote a professional and good quality service to both internal and external customers. To deal with all Repair Service focu...

2 weeks ago seen See more...

Senior Complaints Officer

Workshop Recruitment

Eastleigh, Devon

32700.00 - 32700.00 GBP Annual + GBP32700 per annum

Become a customer experience expert and brand ambassador, providing the highest standard of customer service. Conduct investigations into escalated complaints and reach an outcome based on the merits of each case, managing risk to...

2 weeks ago seen See more...

Complaints Officer

Pdr Solutions Ltd

Kent, England

£30,000 - £33,000/annum

Log all complaints and respond to customers via email, letter or telephone. Analyse complaints data for trends and process improvements. Chair monthly complaints meetings, producing attendee packs and reports. Produce complaints r...

3 weeks ago seen See more...

Senior Complaints Officer

Hartley Resourcing

Hampshire, England

£31,000 - £32,600 per annum

Conduct comprehensive investigations into escalated complaints, ensuring informed decisions are made while mitigating organizational risks. Communicate findings and resolutions clearly to customers and stakeholders, both verbally...

3 weeks ago seen See more...

Complaints Officer

Pdr Solutions

Kent, England

£30,000 - £33,000 per annum

Log all complaints and respond to customers via email, letter or telephone. Analyse complaints data for trends and process improvements. Chair monthly complaints meetings, producing attendee packs and reports. Produce complaints r...

3 weeks ago seen See more...

Customer Complaints Officer - HOS

Blue Octopus Recruitment Ltd

Home Based

£29,000 per annum

Have proven customer service experience and have a genuine passion for social housing. Have experience of complaint handling in social housing, including investigating and responding to complex complaints. Demonstrate an understan...

3 weeks ago seen See more...

Administrative Officer - Complaints

Akton Resourcing Ltd

Westminster, Greater London

£18 - £20/hour

Administrative Officer - ComplaintsWestminster I am recruiting for a local authority who is looking for a administrative Officer to work in the Complaints Team, you'll report to the Complaints Team Manager, based in the Council's...

2 weeks ago seen See more...

Senior Complaints Officer

Workshop Recruitment

Hampshire, England

£32,700 per annum

Become a customer experience expert and brand ambassador, providing the highest standard of customer service. Conduct investigations into escalated complaints and reach an outcome based on the merits of each case, managing risk to...

4 weeks ago seen See more...

Senior Complaints Officer

Reed Business Support

Hampshire, England

£30,000 - £32,682 per annum, inc benefits

Job Type: Full-time. Location: Eastleigh. Salary: 32,682. Investigate final stage (Stage 2) complaints, ensuring a fair and objective decision-making process. Communicate outcomes to customers, colleagues, and stakeholders in a c...

4 weeks ago seen See more...

Senior Complaint Officer

Service Care Solutions - Housing

Hampshire, England

£32,682 per annum

Conduct investigations into escalating/escalated complaints and reach outcomes based on each case while managing risk to the organisation. Communicate findings and outcomes to customers and stakeholders clearly and concisely, cons...

4 weeks ago seen See more...

Senior Complaints Officer

Reed Business Support

Hampshire, England

£30,000 - £32,682 per annum, inc benefits

Job Type: Full-time. Location: Eastleigh. Salary: 32,682. Investigate final stage (Stage 2) complaints, ensuring a fair and objective decision-making process. Communicate outcomes to customers, colleagues, and stakeholders in a c...

4 weeks ago seen See more...

Complaints Officer

Service Care Solutions Ltd

London, Greater London

Up to £19.97 per hour

Accurately record customer complaints in accordance with organisational policies and procedures. Act as a Business Champion, supporting internal stakeholders in investigating and responding to complaints in alignment with the Prin...

4 weeks ago seen See more...

Senior Complaint Officer

Service Care Solutions Ltd

Eastleigh, Devon

Up to £32682.3000 per annum

Conduct investigations into escalating/escalated complaints and reach outcomes based on each case while managing risk to the organisation. Communicate findings and outcomes to customers and stakeholders clearly and concisely, cons...

4 weeks ago seen See more...

Complaints Officer

The Oyster Partnership

South East

£20 - £23/hour

Handling customer complaints promptly and professionally. Recording complaints accurately on the corporate complaints system. Sending acknowledgements to customers in accordance with the Council's complaints procedure. Ensuring al...

4 weeks ago seen See more...

Senior Complaints Officer

Novax Recruitment

London, England

£29.00 per hour

Main Responsibilities: * Serve as the primary point of contact for residents raising complaints or enquiries, offering frontline housing information and advice. * Coordinate information within the Housing Team to ensure comprehens...

a month ago seen See more...

Stage 1 Complaints Officer - Homelessness

Adecco

Surrey, England

£19.95 - £26.95 per hour

Stage 1 Complaints Officer - Homelessness, Housing Need and Intervention and Prevention. Public Sector - Local Authority. Full Time - Monday to Friday, 9am to 5pm, 36 hours per week. Temporary Role - 3 months with possible extensi...

2 months ago seen See more...

Complaints Officer

Riverside Group

United Kingdom

29145.00 - 29145.00 GBP Annual

Excellent communication skills who is customer focused with a desire to improve customer satisfaction. Understanding of the challenges facing our customers and can deliver customer services based on the values of trust, patience,...

2 months ago seen See more...

Complaints Officer

Novuna

Leeds, West Yorkshire

£25,000 a year

Deliver and demonstrate fair customer outcomes to all Novuna customers. Investigate and resolve customer complaints and merchandise claims, both verbally and in writing. Responsible for highlighting opportunities, red flags, and t...

2 months ago seen See more...

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