Complaints Officer

Join a leading local authority in Hampshire as an interim Complaints Officer and play a vital role in ensuring customer satisfaction and service excellence.

Role: Interim Complaints Officer

Pay: £20-£23 per hour, competitive based on experience

As an Interim Complaints Officer, your responsibilities will include:

• Handling customer complaints promptly and professionally.
• Recording complaints accurately on the corporate complaints system.
• Sending acknowledgements to customers in accordance with the Council's complaints procedure.
• Ensuring all tasks are completed efficiently and within set deadlines.

This interim position offers a fantastic opportunity to make a difference and contribute to the smooth operation of a local authority.

If you're ready to take on this rewarding challenge and help us uphold our commitment to exceptional service in Hampshire, submit your CV today. Join us in serving our community with integrity and excellence!