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Complaint Officer jobs in South East

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SENIOR COMPLAINTS OFFICER

Conduct comprehensive investigations into escalated complaints, ensuring informed decisions are made while mitigating organizational risks. Communicate findings and resolutions clearly to customers and stakeholders, both verbally...

CompanyHartley Resourcing
AddressEastleigh, Hampshire
CategoryCustomer Service
Salary£31,000 - £32,600/annum DOE
Job typePermanent
Date Posted a week ago See detail

Senior Complaints Officer

Hartley Resourcing

Eastleigh, Hampshire

£31,000 - £32,600/annum DOE

Conduct comprehensive investigations into escalated complaints, ensuring informed decisions are made while mitigating organizational risks. Communicate findings and resolutions clearly to customers and stakeholders, both verbally...

a week ago seen See more...

Complaints Officer - Repairs

Adecco

Surrey, England

£19.95 - £25.72 per hour

Complaints Officer - Repairs. Public Sector - Local Government. Temporary Role - 3 - 6 months, possible extension. Full Time - Monday to Friday, 36 hours per week. 19.95 per hour PAYE / 25.72 per hour Umbrella. Hybrid Working -...

2 weeks ago seen See more...

Complaints Officer

Reed Business Support

Hampshire, England

£13.00 - £13.50 per hour, inc benefits

Serve as a customer experience expert and brand ambassador. Act as the first point of contact for customers, acknowledging complaints and informing them of the next steps. Investigate complaints thoroughly and impartially to reach...

2 weeks ago seen See more...

Complaints Officer

Workshop Recruitment

Hampshire, England

£15.00 per hour

Become a customer experience expert and brand ambassador, providing the highest standard of customer service. Act as the first point of contact for our customers in the complaint handling process, by acknowledging complaints and i...

2 weeks ago seen See more...

Complaints Officer

Nhbc

Buckinghamshire, England

£26,000 - £30,000 per annum

27 days annual leave (plus bank holidays) and a holiday purchase scheme. Generous pension scheme, with an employer contribution of up to 10.5%. Life Assurance (x4 salary). Subsidised private medical insurance. Cycle to Work scheme...

2 weeks ago seen See more...

Complaints Officer

Hartley Resourcing

Hampshire, England

£13.00 - £13.90 per hour

Being the first point of contact for customer concerns, ensuring that issues are identified and are fed back to the appropriate department. Respond quickly and effectively to customer queries. Dealing with answering both telephone...

3 weeks ago seen See more...

Complaints Officer

Pdr Solutions Ltd

Kent, England

£30,000 - £33,000/annum

Log all complaints and respond to customers via email, letter or telephone. Analyse complaints data for trends and process improvements. Chair monthly complaints meetings, producing attendee packs and reports. Produce complaints r...

3 weeks ago seen See more...

Senior Complaints Officer

Hartley Resourcing

Hampshire, England

£31,000 - £32,600 per annum

Conduct comprehensive investigations into escalated complaints, ensuring informed decisions are made while mitigating organizational risks. Communicate findings and resolutions clearly to customers and stakeholders, both verbally...

3 weeks ago seen See more...

Senior Complaint Officer

Hays

Eastleigh, Hampshire

£32,682 Annual leave + benefits

32682 salary. 36 days holiday. Maternity/Paternity leave. Agile working policy. Pension contributions of up to 10%....

3 weeks ago seen See more...

Complaints Officer

Pdr Solutions

Kent, England

£30,000 - £33,000 per annum

Log all complaints and respond to customers via email, letter or telephone. Analyse complaints data for trends and process improvements. Chair monthly complaints meetings, producing attendee packs and reports. Produce complaints r...

3 weeks ago seen See more...

Senior Complaints Officer

Workshop Recruitment

Hampshire, England

£32,700 per annum

Become a customer experience expert and brand ambassador, providing the highest standard of customer service. Conduct investigations into escalated complaints and reach an outcome based on the merits of each case, managing risk to...

4 weeks ago seen See more...

Senior Complaint Officer

Hays Specialist Recruitment Limited

Hampshire, England

£32,682 per annum

32682 salary. 36 days holiday. Maternity/Paternity leave. Agile working policy. Pension contributions of up to 10%....

4 weeks ago seen See more...

Senior Complaints Officer

Reed Business Support

Hampshire, England

£30,000 - £32,682 per annum, inc benefits

Job Type: Full-time. Location: Eastleigh. Salary: 32,682. Investigate final stage (Stage 2) complaints, ensuring a fair and objective decision-making process. Communicate outcomes to customers, colleagues, and stakeholders in a c...

4 weeks ago seen See more...

Senior Complaint Officer

Service Care Solutions - Housing

Hampshire, England

£32,682 per annum

Conduct investigations into escalating/escalated complaints and reach outcomes based on each case while managing risk to the organisation. Communicate findings and outcomes to customers and stakeholders clearly and concisely, cons...

4 weeks ago seen See more...

Senior Complaints Officer

Reed Business Support

Hampshire, England

£30,000 - £32,682 per annum, inc benefits

Job Type: Full-time. Location: Eastleigh. Salary: 32,682. Investigate final stage (Stage 2) complaints, ensuring a fair and objective decision-making process. Communicate outcomes to customers, colleagues, and stakeholders in a c...

4 weeks ago seen See more...

Complaints Officer

The Oyster Partnership

South East

£20 - £23/hour

Handling customer complaints promptly and professionally. Recording complaints accurately on the corporate complaints system. Sending acknowledgements to customers in accordance with the Council's complaints procedure. Ensuring al...

4 weeks ago seen See more...

Complaints Officer

Efinancialcareers

Somerset, England

Competitive salary

As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and c...

a month ago seen See more...

Complaints Officer

Reassured Limited

Basingstoke, Hampshire

Competitive

Basingstoke/Hybrid You will be responsible for helping us consistently deliver an exceptional service that puts the fair treatment of the customer at the heart of the business. Thoroughly analyse Management Information (MI) to i...

a month ago seen See more...

Quality Assurance Housing Complaints Officer Temp:East London

Adecco

South East

£25.00 per hour

Based in East London but working hybridly (a minimum of 2 days each week in the office), this is a full time role (37 hours each week, Monday to Friday) and you will be required to develop a comprehensive understanding of processe...

2 months ago seen See more...

Stage 1 Complaints Officer - Homelessness

Adecco

Surrey, England

£19.95 - £26.95 per hour

Stage 1 Complaints Officer - Homelessness, Housing Need and Intervention and Prevention. Public Sector - Local Authority. Full Time - Monday to Friday, 9am to 5pm, 36 hours per week. Temporary Role - 3 months with possible extensi...

2 months ago seen See more...

Complaints Officer WCR 2

Service Care Solutions Ltd

Westminster, Greater London

Up to £20.03 per hour + Umbrella p/h

Draft, review, amend, and dispatch responses to customer, member, and stakeholder feedback, ensuring accuracy and professionalism in all communications. Receive and handle feedback, complaints, requests, and/or inquiries from memb...

2 months ago seen See more...

Administrative Officer - Complaints WCR 2

Service Care Solutions Ltd

Westminster, Greater London

Up to £20.23 per hour + Umbrella p/h

Engage with residents via telephone, email, and formal written correspondence, demonstrating a customer-focused approach. Log new complaints accurately and efficiently, ensuring all necessary information is captured. Process compe...

2 weeks ago seen See more...

Appeals, Complaints and Conduct Officer

Prospect Us

South East

£23.24 per hour

Providing clear, tactful, and professional communication for staff and students involved in the appeals processes. Supporting in investigation and bringing cases to resolution in line with the universitys regulations and processe...

3 weeks ago seen See more...

Complaints and Improvements Officer

Pertemps Aylesbury Commercial

Buckinghamshire, England

£15.77 per hour

Taking calls for complaints over the phone. Working with other council services to ensure timely resolution of complaints. Making decisions and problem solving for complaint cases. Drafting complaint responses. Complaints experie...

3 weeks ago seen See more...

Administrative Officer - Complaints WCR 2

Service Care Solutions - Housing

South East

£20.23 per hour

Engage with residents via telephone, email, and formal written correspondence, demonstrating a customer-focused approach. Log new complaints accurately and efficiently, ensuring all necessary information is captured. Process compe...

3 weeks ago seen See more...

Complaints Resolution Officer

Akton Recruitment Ltd

South East

£22.00 - £25.00 per hour

Complaints Resolution OfficerNewhamJob RoleTo be responsible for dealing effectively with the corporate complaints, Members enquiries and Ombudsman enquiries. To work as part of a team to deliver high quality responses to customer...

2 months ago seen See more...

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