Customer Engagement Officer jobs in England

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COMPLAINTS HANDLER / CUSTOMER ENGAGEMENT & INSIGHT OFFICER

Quality check responses before they go out to ensure consistency and in line with Thrives complaints policy. Identify improvements and lessons learned from feedback and monitor delivery. Scrutinise and summarise customer feedback...

CompanyNetworx Recruitment
AddressHemel Hempstead, Hertfordshire
CategoryCustomer Service
SalaryUp to £35,212 Per Annum Plus Benefits
Job typeFull Time
Date Posted 3 days ago See detail

Complaints Handler / Customer Engagement & Insight Officer

Networx Recruitment

Hemel Hempstead, Hertfordshire

Up to £35,212 Per Annum Plus Benefits

Quality check responses before they go out to ensure consistency and in line with Thrives complaints policy. Identify improvements and lessons learned from feedback and monitor delivery. Scrutinise and summarise customer feedback...

Employer Engagement Officer

Lb Richmond Upon Thames & Lb Wandsworth

Twickenham, Greater London

£35,094 - £42,525

Are you a strong communicator with excellent relationship management skills? Would you like to help strengthen the skills and employment system in South London and support employers to get the staff they need to thrive? Do you wan...

Senior Complaints Handler / Senior Engagement & Insight Officer

Networx Recruitment

Hemel Hempstead, Hertfordshire

£37,742.00 Per Annum Plus Benefits

Handling all complaints from receipt to resolution including liaising with customers, diagnosing, logging, monitoring, responding to and quality checking. Investigate and gather case files for Housing Ombudsman enquiries. Co-ordin...

Customer Resolution Officer

Service Care Solutions Ltd

England

£16 - £17 per hour

Investigate and respond to customer feedback and complaints with compassion and impartiality within our timescales. Ensure all customers receive an equal experience and opportunity to give feedback, and tailor the service to meet...

Customer Service Officer

Service Care Solutions Ltd

Epsom, Surrey

£13 - £14 per hour

To provide a measurable high quality, first point of contact to customers.Working as part of a team providing a comprehensive service for all telephone, live chat, and email enquiries.Contribute to the continuous improvement of th...

Learner Engagement Officer

Morgan King

West Yorkshire, England

£35,000 - £40,000 per annum

Develop and implement Learner Engagement strategies to meet monthly targets and KPIs. Respond to inquiries from potential referral partners/stakeholders, providing information and guidance on available courses and services. Establ...

Senior Audience Engagement Officer

Youth Futures Foundation

London, Greater London

£33,805 - £37,675

You will play a pivotal role working with colleagues across the organisation to build meaningful engagement across various audiences, both internally and externally from our staff team to policy makers and employers. We currentl...

Engagement Officer

Gsl Education - Yorkshire

Chesterfield, Staffordshire

£21,999 - £24,175/annum

Develop links with employers that result in work placement opportunities for learners. Match opportunities in the workplace to the specific goals and needs of learners. Monitor, assess, and coach learners before, during, and after...

Learner Engagement Officer

Morgan King

Wakefield, West Yorkshire

£35,000 - £40,000/annum

Develop and implement Learner Engagement strategies to meet monthly targets and KPIs. Respond to inquiries from potential referral partners/stakeholders, providing information and guidance on available courses and services. Establ...

Tenant and Landlord Engagement Officer

Novax Recruitment Ltd

Islington, Greater London

£30/hour

Providing advice, advocacy, and assistance to tenants on their rights and responsibilities and Landlords/letting agents on their rights and obligations. Developing opportunities across the council to engage with tenants and landlo...

Employer Engagement Officer

Construction Skills People

Beighton, South Yorkshire

£33,000/annum Holiday, Pension,

The role will also include offering advice and guidance about employment pathways, career development, career, and job fair type of events.The post holder will also add additional value to the Sales Team helping to develop ways to...

Customer Service Officer Hybrid Part time

Ultimate Banking

Saffron Walden, Essex

Competitive

As a Member Representative you will act as first point of contact for customers over multiple channels, delivering a high level of Customer Service whilst adhering to quality assurance and operational standards. Assisting towards...

Housing Customer Liaison Officer

The Guinness Partnership

Manchester, Greater Manchester

Up to £37004 per annum + Pension, Mobile phone, Simplyhealth

Excellent customer service delivery, demonstrating good communication and relationship building skills. Highly self-motivated with the ability to plan and work effectively without high levels of supervision. Ability to work 'on th...

Youth Engagement Officer

Prospero Teaching

Bolton, Greater Manchester

£100 - £110/day

The school caters for pupils 11-19 who are aiming for successful reintegration back into mainstream education. Students can seem quite disengaged in their studies and need support staying on task and are quite often lacking that p...

Community Engagement Officer

Shared Lives

Scorrier, Cornwall

£27,738/annum

Were an award-winning charity that delivers long-term and short break care and support services throughout Devon, Cornwall and Somerset.We recruit, train and support carers who offer accommodation in their own home to people with...

Alumni Engagement Officer

Royal Agricultural University

Gloucestershire, England

£28,759 - £33,965 per annum

They will manage the alumni regular giving programme, the Cirencester Fund and expand our digital engagement, creating new and dynamic content for our website, newsletters and social media. The role requires a proactive approach,...

Assistant Director - Customer Engagement

Gedling Borough Council

Gedling, Nottinghamshire

Up to £59,097 per annum

About the roleComing to us at the start of the implementation of our new CRM system you will shape the improvements to our customer interactions that are already managed by our excellent and high-performing team of advisers. Rele...

Health Inequalities & Community Engagement Officer

The Health Foundation

London, Greater London

£56,662 per year plus excellent benefits

Could you develop and maintain society-changing relationships across sectors, ensuring that Health Equals members are engaged and active in supporting Health Equals public awareness campaigns and policy goals? Could you lead on de...

Business Development & Engagement Officer - Req24826

Leeds City Council – Internal Only

Leeds, West Yorkshire

£37,335.96 - £40,221.00 pro rata

Have good interpersonal and communication skills. Have experience of engagement work and partnership working. Have excellent organisational skills and the ability to prioritise and work across several workstreams. Have skills and...

Visitor Engagement Officer - Agency 22.5hrs per week

Hays

Southend, Berkshire

£13 Hourly

By joining the Museum's Front of House team as a Visitor Engagement Officer, you will be the face of the museum, providing the first point of contact, welcoming and engaging our visitors, providing tours, maintaining the buildings...

Assistant Communications & Engagement Officer

Coventry City Council

Coventry, West Midlands

£26421 - £32076

Open and fair: We are fair, open, and transparent. Nurture and develop: We help and encourage everyone to be their best and do their best. Engage and empower: We talk and listen to others, working together as one. Create and innov...

Community Engagement Officer (Tourism)

North York Moors National Park Authority

York, North Yorkshire

£24,564 Annual

Community Engagement Officer Tourism (2 year fixed term contract, Part-time)Based in Helmsley, North Yorkshire, with regular travel to the coast.We are looking for someone who can help us deliver a fantastic tourism focused projec...

North East Community Engagement Officer

Voiceability

Manchester, Greater Manchester

£22,500 - £29,500 per year pro-rata. DOE

28 days annual leave plus bank holidays, pro-rata. 5% employer pension & 3% employee contribution. Salary sacrifice pension scheme. Separate Life Assurance Cover. Staff discount scheme including retail discounts, entertainment, ho...

Visitor Engagement Officer - Agency 22.5hrs per week

Hays

Berkshire, England

12.80 GBP Hourly

By joining the Museum's Front of House team as a Visitor Engagement Officer, you will be the face of the museum, providing the first point of contact, welcoming and engaging our visitors, providing tours, maintaining the buildings...

Community Engagement Officer

Platform Housing Group

Atherstone, Warwickshire

£29,576 Annual

Community Engagement Officer 29,576 to 32,863 plus excellent benefitsLeicestershire and North WarwickshirePermanent,Full TimeCan you help to build sustainable communities?...

Part-Time Community Engagement Officer

Iris- Networx Services

South East

£14,878 - £16,432 per annum, pro-rata

Previous experience working within a community-based role or role that was directly involved in supporting projects and programmes designed to help people and communities grow.. Be a people person, communication will be key to thi...

Community Engagement Officer

Roc Recruitment

Essex, England

£30,000 - £32,000 per annum, inc benefits

To raise awareness within the London Borough of Havering of the importance of sustainable waste management by promoting the 'reduce, reuse, recycle principles, through Community Engagement and waste, reuse and recycling education...

Customer Service Officer

Connect2Surrey

Guildford, Surrey

£16.70/hour

Role Purpose : The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate...

Communications & Engagement Officer

Cumberland Lodge

Windsor, Berkshire

£34,000

generate regular content about our work, including news stories, newsletters, and social media posts, ensuring consistency with our brand and messaging. identify and plan for content opportunities, contributing ideas for how these...

Customer Engagement Manager

Unipart Group

Lutterworth, Leicestershire

Not specified

* Able to interact at senior level with a high degree of impact and credibility* Able to build and develop relationships across all levels and functions and have experience of working with customers /stakeholders at a strategic le...