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HEAD OF CUSTOMER EXPERIENCE AND OPERATIONS

Lead the Guest Experience teams to deliver exceptional front of house and retail services. Collaborate with internal and external partners to achieve and surpass sales targets and KPIs. Unify brand management across all guest touc...

CompanyHays Specialist Recruitment
AddressLondon, Greater London
CategoryAdvertising & Marketing
Salary£60,000.0 to £75,000.0 per year
Job typeFull time
Date Posted 2 days ago See detail

Head of Customer Experience and Operations

Hays Specialist Recruitment

London, Greater London

£60,000.0 to £75,000.0 per year

Lead the Guest Experience teams to deliver exceptional front of house and retail services. Collaborate with internal and external partners to achieve and surpass sales targets and KPIs. Unify brand management across all guest touc...

2 days ago seen See more...

Assistant Director of Customer Experience

Surrey County Council

Weybridge, Surrey

£87,561 - £98,431 per annum

26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service. Option to buy up to 10 days of additional annual leave. An extensive Employee Assistance Programme (EAP)...

3 days ago seen See more...

Assistant Director of Customer Experience

Surrey County Council

Surrey, England

£87,561 - £98,431 per annum

26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service. Option to buy up to 10 days of additional annual leave. An extensive Employee Assistance Programme (EAP)...

3 days ago seen See more...

Head of Customer Experience & Insight (Social Housing)

Networx Recruitment

Hemel Hempstead, Hertfordshire

Salary £75,000 Per Annum Plus Benefits

You will effectively provide analysis and insights of internal and external customer data sources. To support and demonstrate the delivery of an efficient, effective, and responsive service to our customers, getting it right first...

3 days ago seen See more...

Head of Omnichannel and Customer Experience

Scope

Trafford Park, Greater Manchester

£70,000/annum

Job reference: REQ(phone number removed). 70,000 per year. Scopes eCommerce Hub Salford - M50 1BX. Develop and drive the implementation of an eCommerce strategy. Commission and drive a programme to garner customer insights acros...

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Customer Experience Manager

The Solution Auto

Stockport, Greater Manchester

£31,000 - £35,000/annum £31k Basic - £35k++ OTE

To meet and exceed customer expectations in a customer focused environment. Be the first point of contact for Customer complaints within the department. Organise and prioritise work effectively to achieve targets in a timely and e...

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Customer Experience Coordinator

Linear Recruitment Ltd

Northeast

£23,000 - £25,000/annum

Undertake Visits to customers in their homes to monitor works and address customer concerns or issues to avoid escalation. Manage all activities that relate to the customers journey, from introduction to completion. Assist the sit...

a week ago seen

Customer Experience Manager

Atg Entertainment

Torquay, Devon

£30,000 - £35,000/annum DOE

TheTeatroBistro forms part of the building running along the promenade, offering customers and diners a spectacularseaview across the bay. Our expertise and capabilities enable producers and other creatives to bring their visi...

2 weeks ago seen See more...

Customer Experience Specialist

Calo

London, England

Onboarding customers to kick-off their journey Building relationships with customers from the moment they speak to us by welcoming them and making sure theyre happy with their experience Communicating with customers over live cha...

2 weeks ago seen See more...

Inbound Customer Experience Advisor

Peoples Ford

Falkirk, Scotland

£23,201 a year

Basic Salary 23,201 per annum with the opportunity to progress to 25,187 as part of the CX skills development strategy, with uncapped bonus potential Quarterly bonus earnings as well as monthly uncapped bonus earnings Discounts...

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Customer Experience Exec - Italian Speaking

Ralph Recruitment

Lancashire, England

£25,000 - £26,500 per annum, OTE

To deliver an exceptional post sales Customer Experience, by promptly responding to and resolving any calls, messages or emails in a professional, courteous, and helpful way. This will also include the proactively advising the cus...

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Customer Experience Manager

Sudale Search & Select

South East

Salary negotiable

Bonus. Cash allowances for gym & mobile phone. Private Healthcare. Health Cash plan (including children). Pension scheme. Cycle to work scheme....

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Customer Experience Executive

Red Recruitment

Cheshire, England

Salary: 27,000 per annum. Hours: 41 hours per week, 5 days per week including every other Saturday. Contract Type: Permanent. Location: Macclesfield. Netflix membership. The Dining Group discount card. Gymflex benefit. Group life...

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Customer Experience Specialist

Source4 Personnel Solutions

Middlesex, England

£23,000 - £29,000 per annum, OTE

Join our dynamic team as a Customer Experience Specialist, where you'll be the frontline ambassador of our brand, delivering exceptional service with every interaction. Key Responsibilities: - To phone call potential clients and a...

2 weeks ago seen See more...

Customer Experience Executive

Reed Business Support

Buckinghamshire, England

£25,000 - £30,000 per annum, inc benefits

Location: Milton Keynes. Job Type: Full-time. Salary: 25,000 - 30,000pa. Assist with the implementation of theirtechnology-based learning solutions, ensuring best practice approaches are followed. Provide a seamless service fr...

2 weeks ago seen See more...

Senior Customer Experience Design Manager

Corecruitment

London, Greater London

£90k - 100k per year + plus family package, plus benefits

Min.Bachelors Degree or Equivalent. 10+ years of experience in translating brand vision into tangible and implementable product & service concept at major international airline. Proven experience of Customer Experience Design at...

2 weeks ago seen See more...

Customer Experience and Sales Coordinator (Training)

Samaritans

Cardiff, Wales

£31,000 - £33,000 per year

A 12-month fixed term contract covering for Maternity leave. Full time - 35 hours per week. 31,000 - 33,000 per annum. We are passionate about flexible working, talk to us about your preferences. Based in South Wales, with a ble...

2 weeks ago seen See more...

Customer Experience Assistant Receptionist

Oxford Innovation Space

Hampshire, England

23400.00 - 23400.00 GBP Annual

Be the first and last point of contact for our customers and their guests. Welcome all our customers, visitors and meeting room guests. Responsible for opening and closing of the centre. Manage keys and passes (activation/ deactiv...

2 weeks ago seen See more...

Digital Customer Experience Design Manager

Corecruitment

Doha, Doha Province, Qatar

£4.3k - 6k per month + family package, plus benefits

Minimum 8 years of job-related experience. Min.Bachelors Degree or Equivalent. Proven experience in managing enterprise-level projects.. Previous experience of managing & implementing major projects across the airlines digita...

2 weeks ago seen See more...

Customer Experience Manager

Enable Leisure & Culture

London, Greater London

£40,000 - £45,000 per year

30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas. Life Insurance. Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work). A variety of social and wellbeing activities...

2 weeks ago seen See more...

Senior Customer Experience Manager

Ad Warrior

Peterborough, Cambridgeshire

£50k - 60k per year

Take ownership of customer escalations, implement, and execute resolution in line with the warranty provider and consumer code standards including regular visit to customers to achieve and maintain a 5* rating. Ensure personal and...

2 weeks ago seen See more...

Account Run Lead (Customer Experience Manager)

Dxc Technology

Aldershot, Hampshire

Competitive Salary + Benefits

KPI / SLA targets. Contractual deliverables, obligations, and cost of service (in line with Plan of Record (PoR). Year on Year cost reduction through continuous delivery improvements, efficiency and innovation aligned to the Accou...

2 weeks ago seen See more...

Customer Experience Specialist, Dunton, Essex - UK & DE

Percepta

Basildon, Essex

Customer Experience Specialist, Dunton, Essex - UK & DEEnsure you read the information regarding this opportunity thoroughly before making an application.GB-Essex-BasildonDescriptionCUSTOMER EXPERIENCE SPECIALISTSTART DATE - 1ST J...

2 weeks ago seen See more...

Customer Experience Team Leader

Ocs

Essex, England

Competitive salary

Informal hybrid/flexible working arrangements. 25 days holiday + bank holidays. Free fruit in our offices. Employee Referral Scheme (if you refer a successful candidate to one of our vacancies). Wide range of retail discounts. Reg...

2 weeks ago seen See more...

Customer Experience Advisor - National Accounts

Veolia

Warrington, Cheshire

24000.00 - 24000.00 GBP Annual

25 days of annual leave. Facilities parking and subsidised lunch. Access to our company pension scheme. Discounts on everything from groceries to well known retailers. Access to a range of resources to support your physical, menta...

2 weeks ago seen See more...

Customer Experience Manager

Atg Entertainment

Torquay, Devon

£30,000 - £35,000 DOE

TheTeatroBistro forms part of the building running along the promenade, offering customers and diners a spectacularseaview across the bay. Our expertise and capabilities enable producers and other creatives to bring their visi...

2 weeks ago seen See more...

Vehicle Sales / Customer Experience - Calling Retail, Hospitality,

Recruitmentrevolution.com

York, Lancashire

Competitive

Naturally, any experience from within the automotive sector / Vehicle Sales would be great but NOT essential.Your future starts here Please note, a full driving licence is essential for this role Role Info:Vehicle Sales / Customer...

2 weeks ago seen See more...

Customer Experience (CX) Manager

Vanilla Recruitment Ltd

Mansfield, East Ayrshire

Competitive

Enjoy a competitive salary and benefits package that includes private medical or dental. 25 days holiday plus Bank Holidays. 8x death in service. Wellbeing initiatives. Working hours are Monday to Friday 9am - 5.30pm. Remote worki...

2 weeks ago seen See more...

Senior Customer Experience Account Manager - Ecommerce/Retail Delivery - Global Distribution

Macgregor Cavendish Ltd

South East

£55,000 per annum, inc benefits

Manage a key portfolio of accounts within the Customer Experience team. Identify and deliver cost savings for the business. Clearly demonstrate value add for customer profile. Present Weekly,Monthly,Quarterly and Annual business r...

3 weeks ago seen See more...

Senior Customer Experience Account Manager - Ecommerce/Retail Delivery - Global Distribution

Macgregor Cavendish Ltd

Cheshire, England

£55,000 per annum, inc benefits

Manage a key portfolio of accounts within the Customer Experience team. Identify and deliver cost savings for the business. Clearly demonstrate value add for customer profile. Present Weekly,Monthly,Quarterly and Annual business r...

3 weeks ago seen See more...

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