Customer Service Agent jobs in Wales

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CUSTOMER SERVICE AGENT

Manage inbound calls to discuss any question or queries relating to help to buy loans and then updating the system with any notes from the call. Having great quality conversations with customers to prevent avoidable events and com...

CompanyCandidate Source
AddressNewport, Wales
CategoryCustomer Service
Salary£150/day
Job typeContract
Date Posted 3 days ago See detail

Customer Service Agent

Candidate Source

Newport, Wales

£150/day

Manage inbound calls to discuss any question or queries relating to help to buy loans and then updating the system with any notes from the call. Having great quality conversations with customers to prevent avoidable events and com...

Customer Service Agent - hybrid

Candidate Source

Cardiff, Wales

£150/day

Manage inbound calls to discuss any question or queries relating to help to buy loans and updating the system with any notes from the call. Having great quality conversations to prevent avoidable events and complaint. Spotting pot...

Customer Service Agent

Vacancy Filler

Cardiff, Wales

£25,351.93 per year

but youll need all of your Customer Service know-how, administration skill and most importantly your calm, can-do attitude (along with a Full UK or EU Driving Licence, of course!) 24/7 GP service, mental health support and phys...

Customer Service Agent

Recruitment Fox Ltd

Cardiff, Wales

£22,500 - £24,000/annum

Administer all inbound requests, including calls, online messages, and postal queries. Process administrative queries across their product suite, ensuring accuracy and compliance. Be an expert in their in-house direct debit manag...

Customer Service Agent

Net Recruit

Cardiff, Wales

£28,000 a year

Acting as a key point of contact and the first touch point for customers to handle their queries. Using a plethora of channels available to support customer needs, including via the phone, email and online chat. Proactively seekin...

Customer Service Representative

Vibe Recruit

Neath Port Talbot, Wales

£23,000 - £25,000/annum

Process all customer enquiries and purchase orders in a timely manner. Take "ownership" of allocated customers - sales order processing, progress chasing quotations, handling in-bound enquiries, making outbound calls to customers,...

Customer Service Representative

Wb Employment Ltd

Newport, Wales

£32,000/annum Competitive benefits package

Managing a portfolio of accounts, driven by a set of KPIs. Management and monitoring of orders to ensure fulfilment of conditions; coordinating with forward load for delivery dates, checking quantities, prices etc. to effectively...

Customer Service Coordinator

Workwales

Maesteg, Bridgend

£22,000 - £26,000/annum Plus Bonus

Build and maintain strong relationships with clients. Prepare and process customer quotations and orders. Take ownership of customer queries, seeing them through from start to finish. Check technical information and pricing using...

Norwegian Speaking Customer Service Advisor

Recruitment Fox Ltd

Cardiff, Wales

£22,308/annum

Handle phone calls with customer queries and provide effective resolutions to end users. Record case resolutions in the contact centre tool based on client communication via phone, email, chat, etc. Ensure that cases are resolved...

Customer Service Advisor

Tate

Cardiff, Wales

£14.02/hour

We are searching for Customer Service Advisors to work within our teams across Business Energy. We have several Service Teams that support our customers ranging from both inbound or outbound telephony, to supporting our customers...

Customer Service Coordinator

Kenna Recruitment Ltd

Pontyclun, Rhondda Cynon Taff

£20,000 - £25,000/annum Travel Allowance, Pension + more

Providing an effective support function to our homeowners. Ensuring communications with customers regarding defects are dealt with in a professional and timely manner, adhering to Customer Care Policies and Procedures. Work closel...

Customer Services (Long term temp contract)

Focus Resourcing

Caerphilly, Wales

£11.66/hour Excellent benefits and career progression

Provide exceptional customer service in taking orders by phone, fax and email. Provide exceptional customer service in dealing with customer queries. Ability to promote special offers, up-sell and cross sell. To advise customers o...

Customer Service Co-Ordinator

Brook Street

Cardiff, Wales

£25,000 - £28,000/annum onsite parking, 25 days holidays

An exciting permanent opportunity to join a leading company based on the outskirts of Cardiff close to Tongwynlais area. If you are organised, customer-focused individual this role could be perfect for you, you will be delivering...

Customer Service Administrator

Brite Recruitment

Cardiff, Wales

£23,500/annum £23,500 + 10% Bonus

Dealing with customers and suppliers. Processing planned and unplanned service and repair requirements. Closing out engineer worksheets and creating invoices. Closing outstanding calls and booking follow-up calls as appropriate. B...

Polish Speaking Customer Service Advisor

Recruitment Fox Ltd

Cardiff, Wales

£22,308/annum

Handle phone calls with customer queries and provide effective resolutions to end users. Record case resolutions in the contact centre tool based on client communication via phone, email, chat, etc. Ensure that cases are resolved...

Customer Services Advisor - Fluent German

Recruitment Solutions Workforce Ltd

Newport, Wales

£24,000 - £24,500/annum

Accurately respond to customer enquiries within expected timescales. Provide appropriate accurate technical customer support. Facilitate and coordinate the return and replacement process. Liaise with customers to initiate or renew...

Customer services manager

Kenton Black

Slough, Powys

Client services manager Key Responsibilities:Respond to customer queries efficiently within 24 hours.Ensure all customer contracts and service level agreements are consistently met.Maintain reporting turnaround times are up to com...

Junior Customer Service

Focus Resourcing

Cardiff, Wales

£22,500 - £23,500/annum Excellent benefits and career progression

Process daily orders. Taking telephone calls. Dealing with emails as they come in. Adhoc administration related to all the above. Customer services or retail experience. Computer skills. Be able to get to Cardiff gate daily. 9am t...

Swedish Speaking Customer Service Advisor

Recruitment Fox Ltd

Cardiff, Wales

£22,308/annum

Handle phone calls with customer queries and provide effective resolutions to end users. Record case resolutions in the contact centre tool based on client communication via phone, email, chat, etc. Ensure that cases are resolved...

Customer Service Advisor (Cardiff)

Carbon 60

Cardiff, Wales

£14.02/hour

Telephony-based role where you will be on the phone speaking with customers and by email to resolve outstanding account balances. Sending information requests to customers and managing responses. Make outbound calls to gather the...

Welsh Speaking Customer Service Advisor

City & Guilds

Cardiff, Wales

£23,920/annum

Permanent Position: Enjoy the stability of a long-term role. Best in class benefits: Private medical healthcare, life assurance, group income protection, increased company pension contributions, and many other voluntary benefits....

Customer Service Role

Focus Resourcing

Caerphilly, Wales

£22,466/annum Excellent Career progression

Provide accurate information to customers and representatives on products, prices, and lead-times. Process Quotation's for customers. Take every opportunity to turn an enquiry into an order and up sell add on products. Accurate an...

Customer Service Manager

Acorn By Synergie

Wrexham, Wales

£32,000 - £35,000/annum

Key Responsibilities: - Lead, mentor, and manage the Customer Service team to meet performance goals and achieve high levels of customer satisfaction- Develop and implement Customer Service policies, procedures, and standards tail...

Customer Services Manager

Barker Ross

Monmouthshire, Wales

£45,000 - £55,000/annum pension, health, car allowance, bonus

They are keen to hear from ambitious individuals who thrive on taking full ownership, are committed to leading teams and developing talent and who are very much wanting to make the role their own.This is an excellent platform from...

UK Customer Service Team Leader

Brook Street

Cardiff, Wales

£30,000/annum onsite parking

Additionally, you will support in handling complex customer queries or complaints, ensuring a swift and effective resolution. To accurately process, monitor and progress all orders by all team members to meet specified delivery da...

Customer Service Representative

Nms Recruit Ltd

Wrexham, Wales

£24,000/annum

A Customer Service Representative is required for this well established leading Financial services company based in Wrexham.Working in a small team you will: Work as part of the Customer Services Team receiving calls from our bus...

Head of Customer Service

Brite Recruitment

Cardiff, Wales

£60,000 - £70,000/annum

Responsible for performance and maintenance of the Customer Service activities. Responsible for delivering SLA and quality targets through an omnichannel approach. Running teams in all Geographical locations. Leading continuous im...

Customer Service Apprentice

Imi Thompson Valves

Broadstone, Monmouthshire

Competitive

Deal with incoming phone calls and emails, taking appropriate action. Provide quotations by email to customer requirements in line with agreed KPIs where applicable. Ensure contract compliance with the correct and relevant export...

Customer Service Sales Advisor

Search

Cardiff, Wales

Competitive

A starting basic salary 23,000. An uncapped commission structure with realistic OTE of 33,000. The opportunity to work from home/WFH/remote Cardiff. Working for a household brand with no cold calling. 25 days per year holiday plus...

Customer Service Representative

Skillframe Ltd

Slough, Powys

Competitive

The successful candidate will be the first point of contact for all customers in connection with service calls; allocating these calls as necessary to specific engineers and ensuring that the computer systems used are actively and...