Customer Service Case Manager jobs

Now available 189 results are consistent

Sort by:relevance - date

CUSTOMER SERVICES MANAGER

Lead and develop the planning team. Recruit self-motivated individuals who value excellent customer service. Provide coaching, training, and support for team members. Manage performance and ensure personal development. Conduct reg...

CompanyDk Recruitment
AddressDorset, England
CategoryBanking
Salary£30,000 - £31,000 per annum
Job typePermanent, full-time
Date Posted 2 months ago See detail

Customer Services Manager

Dk Recruitment

Dorset, England

£30,000 - £31,000 per annum

Lead and develop the planning team. Recruit self-motivated individuals who value excellent customer service. Provide coaching, training, and support for team members. Manage performance and ensure personal development. Conduct reg...

Customer Services Manager

Build Recruitment

N4 3FU

£50,000 per year

Role: Customer Services Manager Location: Finsbury Park - Full time office basedSalary: 50k per annum 42.5 hours per week. We have a fantastic opportunity for a Customer Service Manager, to join our Wates team within our Responsi...

Customer Service Manager

Robert Half

Cardiff, Wales

£30,000 - £40,000 Annual

Provide leadership to consultants. Uphold integrity, diligence, and transparency. Identify and nurture talent for future success. Drive improvements in customer experience using feedback channels. Lead, develop, and inspire a cust...

Customer Service Manager

Culture Recruitment Ltd

Worcester, Worcestershire

£30,000 - £35,000 Annual

In this role, you will be instrumental in supervising and managing our Customer Service team to ensure unparalleled support is delivered to our valued customers, while meeting Key Performance Indicators (KPIs) consistently. If you...

Customer Service Manager

Tour For Muggles Ltd

Remote

£12.00 - £13.15 an hour

Respond promptly and warmly to customer emails and calls. Cast captivating spells (or rather, create engaging posts) on our social media platforms to share our magical experiences. Reach out to muggle tour operators and hotel wiza...

Technical Customer Service Manager

Enable Recruitment

Avon, England

£47,000 per annum

Salary 47,000 per annum. Full time. Bristol. Proactively reviewing and managing SMR costs and create proposals to minimise spend whilst protecting customer experience. Supporting with reporting within the department and identify...

Customer Service Management Apprenticeship

Enterprise Mobility

Aldershot, Hampshire

17,850 per annum Fun & friendly working environment 33 days paid holidays a year plus 1 additional day for a personal celebration and another for charity work! Our promote from within policy means you can go as far as your tale...

B2C Customer Service Manager

Bucks And Berks Recruitment

Buckinghamshire, England

£45,000 - £50,000 per annum

Responsible for the daily functions of the Customer Service team, improving Customer Service procedures, policies and standards. Managing, leading and motivating a team of Customer Service staff, training staff to deliver a high s...

Customer Services Manager

S4 Personnel Ltd

Buckinghamshire, England

£40,000 - £50,000 per annum

Previous customer service management experience. Experience of leading and driving a team forward. SAP and CRM systems experience. Ability to work within a fast-paced environment. Excellent knowledge of customer service principles...

Customer Service Manager

Dx Group

Aldergrove, Antrim

£27,000/annum Monday - Friday

Communicate with customers at all levels, appropriately and professionally; building close working relationships with key customers via service levels and site visits. Build an environment of continuous service improvement and lea...

Customer Service Manager

Nigel Wright Recruitment

Durham, England

Competitive

Site lead for customer relationship management, critical point for customer interface and will be the voice of the customer internally. Lead a small team to coordinate healthy pipeline of NPI. Providing day to day leadership, mana...

Tills and Customer Service Manager

Morepeople

Thame, Oxfordshire

Tills and Customer Service Manager | CornwallCompetitiveBored of being in your current retail sector?Know you're capable of more but you just don't have the opportunity to do it?You know who you are. You are a knowledgeable custo...

Customer Service Manager

Yolk Recruitment

Cardiff, Wales

£30,000 - £40,000/annum

Lead and develop a team dedicated to delivering exceptional Customer Service. Champion initiatives to enhance the customer experience by utilising data from various channels. Provide inspirational leadership to consultants, nurtur...

Customer Service Manager

Zachary Daniels

Reading, Berkshire

£50,000 - £55,000 Annual

Implement high standards of processes and procedures. Manage complex or escalated customer complaints through to resolution. Use continuous improvement to implement learnings. Communicate and influence at a senior level with stron...

Customer Service Manager

Syntech Recruitment Ltd

Bracknell, Berkshire

£45,000 - £50,000 Annual

Develop and implement Customer Service, policies and procedures. Build and develop relationships with networking and visits. Delegate and prioritise work and ensure proper functioning of the department. Track customer complaints....

Customer Service Manager

S4 Personnel Ltd

Windsor, Berkshire

£32,000 - £38,000 Annual

You will lead and mentor your team, ensuring SLAs and industry and compliance standards are met. You will work with senior management to improve processes, building a strong and productive team. Our client offers a team-oriented e...

Customer Service Manager

Language Recruitment Services Ltd

Windsor, Berkshire

£28,000 - £32,000 Annual

Coach and mentor team members. Report on daily weekly and monthly call, sale, and complaint statistics. Review staff performance and set goals and training plans. Liaise with different departments and stakeholders to communicate a...

Customer Service Manager (Contact Centre)

Ccr Recruitment Group

Hemel Hempstead, Hertfordshire

£37,500 - £40,000 Annual

Allocate cases to Customer Service team daily and ensure SLAs are met. Run weekly management reports for Operations teams and present a monthly slide deck to the executive team on caseload headlines, changes, risks etc. Facilitate...

Customer Service Manager

Trinity Resource Solutions

High Wycombe, Buckinghamshire

£45,000 - £50,000 Annual

10% Bonus. 25 Days Holiday + 8 Bank holidays. Free on-site parking. Private Medical Insurance. Private Dental Insurance. Retail Discounts. Plus more! Responsible for the daily functions of the Customer Service team, improving cust...

Till and Customer Service Manager

Select Recruitment Specialists

Gloucester, Gloucestershire

£27000 - £29000 per annum

Competitive salary - upto 29,000. Attractive staff discounts. Paid holidays. Opportunities for career development within a growing company....

Customer Services Manager - Windsor, Berkshire

Legoland

Windsor, Berkshire

£26,000 per annum

Previous experience working as a Manager or Team Leader in a Customer Service function is essential. You will have previously used data analysis to identify trends, present your findings and proactively find solutions. As a Custom...

Customer Service Manager

Office Angels

London, England

Competitive

Own the customer experience, proactively improving it and addressing any Customer Service issues promptly. Develop and implement best practises for Customer Service. Coach and provide guidance to the freelance Customer Service rep...

Customer Service Manager

Robert Half

South Glamorgan

Provide leadership to consultants. Uphold integrity, diligence, and transparency. Identify and nurture talent for future success. Drive improvements in customer experience using feedback channels. Lead, develop, and inspire a cust...

L&D Manager - Customer Service Contact Center

Efinancialcareers

South East

Competitive salary

Strong L&D background. Good working knowledge of Customer Service Contact Centre. Good knowledge of e-learning platforms and practices. Excellent communication skills. Degree educated. Experience of working with CRMs (such as Sale...

Customer Services Regional Manager

Mtvh

Beeston, West Yorkshire

£51,426

Working cross functionally within MTVH but also with all levels of stakeholders across the business. Prepare and present regional data to Regional directors identifying themes and trends of customer activity to help enable improve...

Customer service Representative/Account Manager

Dna Recruitment

Stockton-on-Tees, Durham

£25,000 - £30,000/annum Pension, Free parking, company events

Answer incoming calls and emails from customers in a professional manner and building relationships. Provide information about our client and its products, processing customers orders and ensuring they are entered into the system....

Customer Service Account Manager

Lucy Walker Recruitment

Leeds, West Yorkshire

£22,000 - £26,000/annum annual bonus (15% of salary)

Managing a portfolio of existing retail clients. Taking orders over the phone, email, and website. Providing excellent Customer Service, handling enquiries, dealing with complaints or issues. Supporting the field-based team with a...

Account Manager / Customer Service

Brook Street

Stroud, Gloucestershire

£28,000/annum

Making outbound calls to existing customers to take their cooking oil orders and book in waste collections for used cooking oil. Building strong and lasting relationships with your assigned customers and ensuring their satisfactio...

Customer Service Account Manager

Duval Associates

Newcastle upon Tyne, Tyne and Wear

£25,000 - £28,000/annum

Dealing with correspondence, phone calls and queries, email and more. Customer service to provide for customers and existing accounts and work with Customer Service team in China and in Europe. Responsible for handling all orders...

Customer Service Support Manager

Biffa Ltd

Buckinghamshire, England

£34,000 per annum, OTE

Aylesbury (Flexible approach to occasional travel). Permanent Role. 37.5 hours per week . Competitive salary . Career development, training and coaching - because if you don't grow, we don't grow. 24 days holiday a year plus Bank...