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Decision Support Analyst jobs

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2ND LINE SUPPORT ANALYST

Taking ownership and managing tickets through resolution or escalation. Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, s...

CompanyIntec Select Ltd
AddressLeighton Buzzard, Bedfordshire
CategoryCustomer Service
Salary£30,000 - £35,000/annum Excellent benefits
Job typePermanent
Date Posted 4 days ago See detail

2nd Line Support Analyst

Intec Select Ltd

Leighton Buzzard, Bedfordshire

£30,000 - £35,000/annum Excellent benefits

Taking ownership and managing tickets through resolution or escalation. Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, s...

4 days ago seen See more...

Application Support Analyst (SQL) – Cambridge

Charles Jenson Recruitment

Cambridge, Cambridgeshire

£33,000 - £35,000/annum

SQL. Windows Server. IIS. HTML. CSS. JavaScript. Software Development Lifecycle principles. Exceptional customer support skills. LMS/L&D or HR software support....

4 days ago seen See more...

LANSA Support Analyst

Cps Group Limited

Cardiff, Wales

£55,000 - £60,000/annum

CPS Group are working exclusively with a well-established IT Consultancy who are looking to hire a LANSA Support Analyst to focus on Public Sector-focused projects. The role is working within the Production Support team and would...

4 days ago seen See more...

Data Analyst Support | Nottingham | To £45k

Akkodis

Nottingham, Nottinghamshire

£38,000 - £45,000/annum

It's a great opportunity for someone to join a company where their day-to-day role is varied and could include testing and maintaining systems as well as. If you've used Prometheus, this will be massively beneficial to your applic...

3 days ago seen See more...

Charles River SME Support Analyst

Hays Technology

London, England

£80,000 - £85,000/annum Circa £85,000

Will be a Support Analyst/Business Analyst - starting off with 70% Support/30% Business Analysis, with the intention to move to 60%/40% over time. Putting a new service in place so that there will also be some external support ser...

a week ago seen See more...

German Speaking Support Analyst

Adecco

Leeds, West Yorkshire

£185/day

Evidence of dealing with critical issues/complaints in a fair and objective manner. Demonstrates excellent Customer Service skills and must be confident collaborating closely with colleagues from across the business at all levels,...

a week ago seen See more...

Application Support Analyst (Payments)

Data Careers Ltd

Luton, Bedfordshire

£30,000 - £32,000/annum comprehensive range of Employee Benefits

Provide excellent customer service and End User support to Users of various payments software applications, in a Service Level Agreement environment, (responding to and resolving User problems / issues). Support a variety of user...

a week ago seen See more...

German Speaking Support Analyst

Adecco

City of Edinburgh, Scotland

£185/day

Evidence of dealing with critical issues/complaints in a fair and objective manner. Demonstrates excellent Customer Service skills and must be confident collaborating closely with colleagues from across the business at all levels,...

a week ago seen See more...

German Speaking Support Analyst

Pontoon

Leeds, West Yorkshire

£28,000 - £29,500/annum

Evidence of dealing with critical issues/complaints in a fair and objective manner. Demonstrates excellent Customer Service skills and must be confident collaborating closely with colleagues from across the business at all levels,...

a week ago seen See more...

First Line Support Analyst

Ibstock Plc

Ibstock, Leicestershire

The ServiceDesk analyst is the face of the tech team, they are the first point of contact that all of our customers interact with and our best opportunity to give them a great impression. This role focuses on making sure our cus...

2 weeks ago seen See more...

IT Systems Support Analyst

Consilium Recruit

Motherwell, North Lanarkshire

£42,000 - £50,000/annum plus benefits

Due to significant investment, a globally recognised manufacturer has a new vacancy for an IT Systems Support Analyst to join the team. Working at the European head office you will be responsible for supporting users across multip...

2 weeks ago seen See more...

SAP Support Analyst

Saint Gobain

Loughborough, Leicestershire

Act as one of four SAP Subject Matter Experts for the UK Digital & IT team on delivery of technical and business process changes impacting live SAP systems. Follow agreed change management processes to oversee the scoping and impl...

2 weeks ago seen See more...

Digital Support Analyst

Lincolnshire Housing Partnership

Grimsby, Lincolnshire

£31,754 + great benefits

An employee wellbeing package worth up to 1200 annually through our benefits partner Westfield Health. Discounted Shopping Vouchers through Westfield Health. Opportunities to learn new skills and knowledge through our fantastic c...

3 weeks ago seen See more...

1st Line Support Analyst

Adria Solutions Ltd

Gaydon, Warwickshire

£30,000 - £35,000/annum

Provide technical support within the ITIL framework and adhere to Service Management principles. Troubleshoot and resolve software and hardware issues within SLAs. Create and maintain knowledge articles to aid in issue resolution....

3 weeks ago seen See more...

IT Service Desk Technical Support Analyst

University Of Birmingham - It Services

Birmingham, West Midlands

5

Our team isn't just about fixing technical issues; we prioritise continual improvement and strive to elevate our standards every day, ensuring excellence in everything we do. The post holder will be expected to resolve a high perc...

3 weeks ago seen See more...

IT Support Analyst | Ashdown Group

Ashdown Group

London, Greater London

Consummate communication and stakeholder management skills are essential as you will be expected to provide a first-class user experience at all times. This is an excellent opportunity for an accomplished IT Support Analyst to joi...

3 weeks ago seen See more...

1st Line Service Desk Support Analyst - Nottingham

Cloud & Infrastructure

Nottingham, Nottinghamshire

Strong communication, empathy, courteous and polite, excellent telephone manner, stakeholder engagement. Excellent verbal, listening and written communication expertise. An exceptional Service Ethic. Attention to detail, problem i...

4 weeks ago seen See more...

Lead Application Support Analyst

Elevation Recruitment Group

Sheffield, South Yorkshire

£35,000 - £45,000/annum

Provide timely and efficient software support for the ERP/back-office system and integrated applications. Lead the scoping, design, and implementation of application configuration changes, adhering to best practices and change man...

4 weeks ago seen See more...

IT Support Analyst

Jiyu Consulting Ltd

Bristol, Bristol

£20,000 - £25,000/annum

Provide first-line technical support to internal users via phone, email, or in person. Troubleshoot hardware, software, and network issues, and escalate problems when necessary. Install, configure, and maintain desktops, laptops,...

4 weeks ago seen See more...

Part Time Credit Decisions Analyst

Anderson Knight

Glasgow, Scotland

£23,000 - £25,000/annum upto 20% bonus

Anderson Knight are currently looking to recruit a Part Time Credit Decisions Analyst. The role involvescollatingdata to understand the potential customers situation and decide on the affordability of the customer.Shifts are all...

4 weeks ago seen See more...

Software Support Analyst (Bespoke Software) - Milton Keynes/Hybrid

Pulse It Recruitment Ltd

Milton Keynes, Buckinghamshire

19000.00 - 27000.00 GBP Annual + Benefits

Client Management. Customer Support. 1st Line Bespoke Software Support. Problem Management. SLA Management. Ticket Management. Customer satisfaction. Bespoke Software Support. Agile (ideally). An attractive starting salary! A chan...

a month ago seen See more...

Production Support Analyst Risk

Efinancialcareers

South East

Competitive salary

Provide business support to users and act as second line/third line of support. Analyse data quality/system issues and remediate to these. Provide daily sign-off on main services (Risks, VaR, Limits). Analyse the weekly issues an...

a month ago seen

Application Support Analyst

C4S Search Ltd

Wiltshire, England

£30,000 - £40,000 per annum

Application Support: Application administration, Understanding system configuration, identifying configuration issues, system testing, problem resolution. Business Analysis: Analysing processes, identifying requirements, and trans...

a month ago seen See more...

IT Support Analyst

Require Consultancy Ltd

Tisbury, Wiltshire

£28,000 - £32,000/annum

Providing support to internal IT operations including hardware / software management & maintenance, daily I.T. support covering a range of platforms Internal IT Support - 1st Line response Web App upgrades Managing client Databas...

a month ago seen See more...

IT Support Analyst

Carrington Recruitment Solutions

London, England

£38,000 - £43,000/annum

IT Support Analyst required to work for a fast growing business based in Central London. Read on for more detailsExperience required:3+ years of hands-on experience in both user and systems support, or related IT roles. An und...

a month ago seen See more...

3rd Line Support Analyst

Russell King Associates

London, England

£55,000 - £65,000/annum

Proactively resolve all service tickets within agreed SLA. Proactively resolve Dynamics CRM and PowerBI tickets and requests. Serve as an escalation point for delivering 3rd Line Support. Actively monitor and review system alerts....

a month ago seen See more...

Opics Support Analyst - Opics Decommission

Efinancialcareers

South East

Competitive salary

Support the decommissioning process of the Opics application, adhering to project timelines and quality standards. Collaborate with IT, operations, and business units to gather requirements and execute decommissioning plans. Troub...

a month ago seen See more...

IT Applications Support Analyst

Eutopia Solutions Ltd

Lancashire, England

£35,000 - £45,000 per annum

Proposing enhancements and new software solutions. Troubleshooting software problems for internal stakeholders. Installing, maintaining, and upgrading software. Assisting with the creation of training materials and delivering trai...

a month ago seen See more...

Application Support Analyst

Bes Utilities

Lancashire, England

£25,000 - £30,000 per annum

Oversee all aspects of application lifecycle, including deployment, maintenance, upgrades, and decommissioning. Serve as a liaison between application teams, data teams, MI/BI teams, Software Development and infrastructure teams....

a month ago seen See more...

IT Support Analyst

Family Action

West Midlands, England

£28,315 per annum

IT Support AnalystRemote, UK (with travel around the Midlands area)About UsWe are currently seeking an IT Support Analyst to join our team on a full-time, permanent basis, working 37 hours per week.The Benefits- Starting salary of...

a month ago seen See more...

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