Desk Analyst jobs in England

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IT SERVICE DESK ANALYST HYBRID WORKING

Provide customer centred support adhering to BDO Quality service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agr...

CompanyBdo Uk Llp
AddressMerseyside, England
CategoryCustomer Service
SalaryCompetitive salary
Job typePermanent, full-time
Date Posted 19 hours ago See detail

IT Service Desk Analyst Hybrid Working New

Bdo Uk Llp

Merseyside, England

Competitive salary

Provide customer centred support adhering to BDO Quality service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agr...

IT Service Desk Analyst New

Ninetech

West Midlands, England

£20,000 - £24,000 per annum

Provide 1st line technical support to clients via phone, email, and remote assistance tools. Log and prioritize incidents and service requests using our ticketing system. Troubleshoot and resolve hardware, software, and network is...

Service Desk Analyst - South Manchester New

Circle Recruitment

Lancashire, England

Salary negotiable

Provide exceptional customer service to ensure satisfaction and exceed expectations. Handle incidents in accordance with SLAs and KPIs. Collaborate effectively within the team. Demonstrable experience in a fast-paced environment,...

IT Technician / Helpdesk Support Engineer / Service Desk Analyst New

Awd Online

Lancashire, England

£28,000 per annum

Provide effective IT Helpdesk Support to clients through the use of IT support tickets. Work with other IT support colleagues to ensure all issues are resolved as fast and efficiently as possible in line with SLAs. Completes proac...

Service desk Analyst New

Akton Recruitment Ltd

South East

£20.00 - £21.00 per hour

Provide prompt and effective technical support for all aspects of personal computing to users, resolving incidents and service requests in line with agreed service agreements, ensuring minimal disruption and loss of service. Ensur...

Service Desk Analyst New

Val Wade Recruitment

South East

£15.70 per hour

Maintain, support and develop the IT services that support the research and teaching in the school. Use the service support tool to document customer interactions and any work undertaken. Assist the IT team in providing general us...

IT Service Desk Analyst New

Ashdown Group

Norfolk, England

IT Support - Newton Abbot, Devon - Full time permanent role - Reputable organisation with friendly team - Salary up to 25,000 based on experience A lovely organisation based in Devon is looking for an IT Support Analyst. Day to d...

IT Service Desk Analyst - 6 months Fixed Term Contract

Care Uk Residential

Essex, England

Competitive salary

Under the guidance of the IT Service Desk Team Leader, ensure that all customers are provided with the level of help they require. Ensure that all Incident management procedures are adhered to. Carry out assigned project work. Ens...

Service Desk Analyst – Exeter – £20,000 – £25,000

Opus Rs

Exeter, Devon

£20000 - £25000 per annum

Active Directory. SCCM. M365. Salary up to 25,000. Annual bonus. Solid pension. Share scheme. Various healthcare benefits. And more....

Service Desk Analyst

Proactive Appointments

London, England

£40,000 - £42,000/annum

Serve as the first point of contact for all IT-related issues and requests, providing efficient and timely resolution to ensure minimal impact on business operations. Efficiently log, prioritise, and monitor all incidents and serv...

IT Service Desk Analyst

Greencore

Chesterfield, Derbyshire

Working as part of a team, the IT Service Desk is the first point of contact for all IT issues (Incidents and Service Requests), you will be logging and responding these issues received by phone or via our support portal. Our busi...

IT Service Desk Analyst

Omni Rms

Horsforth, West Yorkshire

£23,144 - £24,533/annum

Provide professional IT support and resolution services for campus and remote staff/students, following agreed processes and timelines. Identify, resolve, record, and prioritise incidents, problems, and service requests, minimizin...

Service Desk Analyst

Tvs Scs

Lutterworth, Leicestershire

Competitive Salary and pension scheme with life assurance. 25 Days Holiday (plus 8 statutory Bank Holidays). Holiday buy-back scheme (5 additional days available). Employee Assistance Programme supporting wellness with immediate a...

Service Desk Analyst

Tvs Scs

Leicester, Leicestershire

Competitive Salary and pension scheme with life assurance. 25 Days Holiday (plus 8 statutory Bank Holidays). Holiday buy-back scheme (5 additional days available). Employee Assistance Programme supporting wellness with immediate a...

IT Service Desk Analyst

Michael Page

Birmingham, West Midlands

£22,500 - £27,500/annum Corporate Benefits

The client are one of Michael Page's long-standing partners within the Legal sector, and a global brand that are a true leader within their industry. You will be joining a business with a fantastic, award-winning reputation, known...

It Service Desk Analyst

Blues Point

Ibstock, Leicestershire

£24,000 - £27,000/annum

Working to resolve 1st line support issues in a friendly and helpful manner, offering training and guidance if needed. Resolving IT incidents and service requests, prioritisation. Maintaining accurate records of IT incidents and s...

Service Desk Analyst

Michael Page Technology

Lancashire, England

GBP27k - GBP30k per annum + 25 days holiday

Document first-time-fixes in the Knowledge Base for IT colleagues and create FAQ and self-help fixes and documentation for our user-base in a language they will understand. Where you are unable to address or fulfil an issue or req...

IT Service Desk Analyst - MS365, Desktop, etc; Coalville (LE67)

Mills Goodwin Talent Network

Coalville, Leicestershire

GBP30-34k + c10% bonus, 15% Pension, 28 days hols etc

Supporting Microsoft Windows 10 or 11 in an enterprise environment. Administrating Microsoft Active Directory. Supporting Microsoft 365 Applications. Supporting remote connectivity/VPN & LAN/WAN technologies. Supporting HP hardwar...

IT Service Desk Analyst

The Guinness Partnership

Oldham, Greater Manchester

Up to £31539 per annum

Proven experience as a Service Desk Analyst or similar technical role. Excellent customer service skills. Working knowledge of Microsoft Windows operating systems and Microsoft Office applications. Working knowledge of end user ha...

2nd Line Service Desk Analyst

Tvs Scs

Lutterworth, Leicestershire

Competitive Salary and pension scheme with life assurance. 25 Days Holiday (plus 8 statutory Bank Holidays). Holiday buy-back scheme (5 additional days available). Employee Assistance Programme supporting wellness with immediate a...

Service Desk Analyst

Reed Technology

Newcastle upon Tyne, Tyne and Wear

£24,000/annum

IT First Line Service Desk AnalystLocation: NewcastleSalary: (phone number removed) on 4 off shift after 6 monthsType: Permanent/FulltimeOur client is one of the UK's leading providers of quality public transport.The Service Desk...

Service Desk Analyst

Modern Networks Ltd

Hitchin, Hertfordshire

£22,318 - £24,139/annum

Youre a great communicator youll be the first point of contact for customers reporting incidents or requesting changes to their IT systems so we need people that arent afraid to pick up phone (even when theyre frustrated!) a...

It Service Desk Analyst

Ignite Digital Search Limited

Bristol, Bristol

£25,000 - £30,000/annum 5% bonus, medical, pension

Record, diagnose, monitor, and resolve issues using a call management system. Focus on first-time resolution from call placement to resolution. Provide 1st/2nd Line application support for productivity tools and business applicati...

IT Service Desk Analyst Apprentice

Back 2 Work Complete Training

Liverpool, Merseyside

£23,520/annum

A leading accountancy and business advisory firm is seeking a talented IT Service Desk Analyst Apprentice. Employees benefit from formal mentoring, coaching, and an agile working framework that fosters connectivity and collaborati...

Apprentice IT Service Desk Analyst

Nationwide Platforms

Lutterworth, Leicestershire

£NEG Competitive Salary plus great benefits

We are looking for a Service Desk Analyst Apprentice to join our busy IT Department based in our Lutterworth Head Office.The Service Desk operates and maintains desktop, laptops, mobile phones, printers, and other IT related hardw...

Service Desk Analyst

Saint Gobain

Loughborough, Leicestershire

Providing an efficient, personalised support service to our business users. Ensuring that work is correctly prioritised and actioned to meet fixed business service levels agreements and deadlines. Actioning tickets promptly, in a...

Service desk Analyst

Akton Resourcing Ltd

London, England

£20 - £21/hour

Provide prompt and effective technical support for all aspects of personal computing to users, resolving incidents and service requests in line with agreed service agreements, ensuring minimal disruption and loss of service. Ensur...

IT Service Desk Analyst

Granite Consulting

Bournemouth, Dorset

£26,000 - £30,000/annum + bonus

Incident management. Request management. Asset management. Knowledge management. Daily system checks. Active Directory. MS Exchange 2013. Office 365. Hardware troubleshooting. Windows. Network connectivity issues....

1st/2nd Line IT Service Desk Analyst

Manpower Uk Ltd

Trafford Park, Greater Manchester

£26,000 - £27,500/annum

Trouble shooting, diagnosing and resolving (based on knowledge) application related technical issues. Being first point of contact via phone, email and customer portal. Managing customer liaison, proactive feedback and customer qu...

Service Desk Analyst

Gold Group

Portsmouth, Hampshire

£25 - £30/hour Inside IR35

Collaborating closely with team members to carry out all day to day activities. Ensure that incidents and problems are identified, triaged, and responded to efficiently and within require timescales. Ensuring that calls are correc...